Manager, Healthcare Administration-Peds ID

University of Florida•Gainesville, FL

39d•$65,000 - $75,000

About The Position

Works with the Associate Director and Division Chief to develop long- and short-term objectives for HIV primary and specialty care within UF CARES clinical operations. Participates in the establishment of measurable goals, identifies priorities, and develops implementation strategies to support sustainable and high-quality patient services. Develops and recommends strategic and operational plans and operating policies in a cost-effective and customer-oriented manner. Implements endorsed actions and policies and monitors progress toward achieving program and institutional objectives. Responsible for ensuring efficient and cost-effective utilization of resources, space, materials, and personnel. Reviews resource allocation and workflow processes to optimize service delivery while maintaining quality and regulatory compliance. Oversees and directs employee management activities within the UF CARES clinical program, including interviewing, hiring, training, counseling, and disciplinary actions. Conducts regular staff meetings to discuss operations, staff concerns, and customer satisfaction. Reviews and communicates new policies and procedures. Supervises and coordinates patient billing activities to ensure accuracy and timeliness. Works closely with the Medical Directors, Associate Director, and Division Chief to facilitate program goals efficiently and effectively, including the preparation and management of operating budgets for the unit. Monitors expenditures and financial performance to ensure alignment with budgetary goals. Collaborates with the Pediatric and Adult Medical Directors, Associate Director, and Division Chief to establish standards of care and performance expectations. Focuses on responsiveness to physicians and patients, effectiveness of support systems, and maintenance of a safe, clean, and professional clinical environment. Ensures compliance with organizational policies, procedures, and all applicable state and federal regulatory requirements, including OSHA, Infection Control, CLIA, and general workplace safety. Monitors and documents compliance activities and takes corrective action as needed. Resolves medical and administrative problems and patient complaints promptly and effectively. Maintains strong communication between staff and providers to promote teamwork, professionalism, and high morale. Protects confidential information concerning both staff and patients in accordance with applicable laws and institutional policy. Implements and maintains Quality Improvement programs, proactively addressing identified areas for improvement. Participates in organizational and community meetings, including management meetings, Clinical Excellence Group (CEG), HIV classes, Ryan White Council, Director, and Supervisor meetings. Coordinates program goals and actively supports continuous improvement initiatives. Performs all other related duties as assigned to support program operations and institutional objectives.

Requirements

Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

Nice To Haves

Master's degree in an appropriate area of specialization and six years of appropriate experience; or a bachelor's degree in an appropriate in an appropriate area and two to five years progressively responsible administrative experience in an applicable health care facility which includes working knowledge of billing and/or reimbursement, management of clinical and non-clinical staff and working with physicians, demonstrating management and leadership expertise.
Demonstrated ability in application of organizational/communication skills required.

Responsibilities

Develop long- and short-term objectives for HIV primary and specialty care.
Develop and recommend strategic and operational plans and operating policies.
Ensure efficient and cost-effective utilization of resources, space, materials, and personnel.
Oversee and direct employee management activities.
Supervise and coordinate patient billing activities.
Facilitate program goals efficiently and effectively, including budget management.
Collaborate to establish standards of care and performance expectations.
Ensure compliance with organizational policies and regulatory requirements.
Resolve medical and administrative problems and patient complaints.
Implement and maintain Quality Improvement programs.
Perform all other related duties as assigned.