Manager, GTM Systems

Flash•Austin, TX

13d•$135,000 - $155,000•Hybrid

About The Position

Help us change the way the world parks Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks. Join Our Flash Team as a Manager of GTM Systems! At Flash, we are revolutionizing urban mobility and parking. We provide innovative, scalable solutions that enhance mobility, reduce congestion, and improve the overall parking experience. Our comprehensive platform integrates hardware, software, and mobile applications to deliver seamless and efficient parking management. Join us in shaping the future of mobility and making a positive impact on urban living. Flash is looking for a highly driven and systems-oriented Manager to manage and optimize its GTM Systems, or the tools our teams use all the way from when a Lead is created to when cash gets collected. This Systems leader is critical in improving Flash’s B2B data & systems infrastructure, including the SFDC ecosystem, DocuSign and backoffice tools. The ideal candidate not only has proficiencies within individual tools, but is able to think more broadly in terms of an ideal end state systems landscape and architecture. This position reports to the Sr. Director of Revenue Operations. This builder's role moves beyond tactical execution to strategic architecture. You will audit our Quote-to-Cash landscape, design the growth roadmap, and have the resources (2 Admins + 2 Architects) to execute your vision. You'll join a dynamic and rapidly evolving Revenue Operations team, central to Flash's growth strategy and supporting Flash’s GTM functions. We pride ourselves on cross-functional collaboration, leveraging data to create synergies across Marketing, Sales, Finance, and Customer Success, ultimately helping drive the company's ambitious goals. You will regularly interface with the best Sales Team in the industry, arming them with frictionless tools to help create a system for growth Be a part of a parking technology leader that is backed by reputable investors and is transforming an industry!

Requirements

Team leadership or mentorship experience required
Deep comprehension of SFDC CPQ, including Products/key fields/Features/Options for Bundles, pricing waterfall logic,Pricing, Price Books/PBEs, Quotes/QLs/Opp Products, Quote Templates, Price & Product Rules, Orders, Amendments, Assets & Subscriptions, Contracted Pricing, etc.
Expert in FlowBuilder including the Screen/Action/Subflow interactions elements and Decisions, Assignments, Transforms, Filters, Sorts and Loops logic elements
Read and understand Visualforce and Apex programming languages
Strong ability to prioritize certain system requests over others based on company strategy, OKRs, value/effort; not afraid of saying no and communicating why
Excellent communication skills of technical/systems concepts to varying audiences such as other system folks, Sales and Finance
Proficiency within GSuite (Sheets, Docs, Slides, etc.) as well as JIRA to manage SFDC work intake, dialogue, completion flows, roadmap, etc.
Proven ability to translate Rev Ops strategy (Sales attainment, reducing cycle times) into requirements and scalable system architecture
5+ years of Salesforce Administrator, Architect, or Consultant experience
Salesforce Administrator and Advanced Administrator certifications required

Nice To Haves

Certified CPQ Specialist preferred
Certified Sales Cloud Consultant a plus
Certified Platform App Builder a plus

Responsibilities

Manage 2 inhouse SFDC Administrators and 2 Contractor Architects in India: work intake, prioritization, triage (all through JIRA), team optimization and individual career development
Own the Salesforce ecosystem (Sales Cloud, CPQ/Advanced Approvals, Taskray, Own Backup, AddressTools) roadmap based on business prioritization and perform regular systems roadmap readouts to business stakeholders
Conduct comprehensive systems assessment of Sales Cloud and SFDC CPQ in first 90 days and develop plan to address shortcomings and technical debt
Contribute to/be the GTM Systems SME for ongoing Quote-to-Cash company initiative, specifically around improving SKUs/Price Book, Opportunity and Contract and Account policies/data and key systems decisions
Contribute to ongoing SaaS optimization & renewals project, systemizing outstanding renewals into SFDC and automating go-forward renewals
Create comprehensive GTM Systems diagrams current vs. end state mapped to the revenue funnel, identifying strengths/weaknesses and integration priorities
Work with Marketing, Sales Enablement and Sales leadership to ensure GTM foundation building is reflected and tracked inside SFDC, including MQL/SQL SOPs, Qualification, Sales process and more
Develop long-term SFDC CPQ strategy and plans as it progresses beyond “End of Sale” status, inclusive of Revenue Lifecycle Management evaluation
Support new product and Bundle releases from a systems perspective, ensuring they’re reflected and tracked inside SFDC and CPQ
Develop strong relationships with go-to-market (“GTM”) leaders and personnel such as Marketing, Sales Enablement, General Managers, Area Vice Presidents, Branch Managers, Regional Sales Managers, understanding their SFDC and systems pain points, hence informing Systems Roadmap and developing solutions accordingly
Own, manage and optimize DocuSign CLM and e-signature tools/integrations working in concert with Legal and Sales’ needs
Work with FP&A to continue Taskray data optimization to inform backlog and Parking OS revenue budgets/forecasts
Working in tandem with B2B Marketing Team, dive into Hubspot, and develop and execute on Marketing Automation optimization plan, inclusive of SFDC integration
Develop SOPs, communicate and execute DevOps of SFDC enhancements/builds: prototypes, UAT, versioning, deployment/comms, Prod testing, etc.
Own interactions/calls with the SFDC vendor team and work to rightsize/optimize Flash SFDC footprint and contract over time