Manager, Global Agency Management

Ford • Dearborn, MI

3d

About The Position

Contribute towards building a best-in-class agency ecosystem that drives innovation, maximizes effectiveness and efficiency, and transforms governance. Ensure we maintain industry leading governance and processes related to our agency network. Assist global marketing operations governance in implementing any agency-related updates to Integrated Marketing Flow (IMF). Ensure all processes are reviewed, updated, socialized, implementedand made available on the GAMT SharePoint. Responsible for onboarding new agencies and maintaining the New Agency/Partner Checklist which includes all cross-functional teams to ensure a full immersion to Ford processes. Manage all Agency Transitions with a robust 30-, 60- and 90-day plan including governance, communications, team and setup, briefings, immersions, incumbent handoff, scopes of work and all legal/process compliance: Manage the Agency engagement and change policies, ensuring we have a robust and proactively managed agency roster along with leadership review and alignment. Provide business requirements and ensure consistent usage of agency management technology. Develop and maintain a strong relationship with Ford General Auditor's Office (GAO) and Internal Control Operations (ICO) to ensure we are part of the annual audit planning. Develop and maintain strong relationship with Ford General Auditors Office (GAO) and Internal Control Operations (ICO) to ensure we are part of the annual audit planning. Manage and/or assist in all Global agency audits, including Internal Controls Review Program, Contract Governance support, GAO Audits (business compliance, business-managed IT audits) financial audits. Manage independent third-party audits - including media and production. Established and active employee resource groups

Requirements

• Bachelors degree in relevant field or equivalent combination of relevant education and experience
• A minimum of 8 years of professional experience in a similar or related role
• Experience managing agency relationships and working with teams across multiple regions
• Experience in working with marketing communications agencies, with knowledge of best practices
• Ability to drive transformational change and use creativity to solve challenges
• Ability to work with stakeholders at all levels across various regional cultures
• Must be able to manage competing high priority and high visibility projects simultaneously
• Comfortable with ambiguity, complexity and creative problem solving
• Cross functional team player with experience working across multiple business units to collaborate with, influence and align stakeholders
• Excellent written and oral communications, organizational and interpersonal skills

Responsibilities

• Building a best-in-class agency ecosystem
• Maintaining industry leading governance and processes related to our agency network
• Assisting global marketing operations governance in implementing any agency-related updates to Integrated Marketing Flow (IMF)
• Ensuring all processes are reviewed, updated, socialized, implementedand made available on the GAMT SharePoint
• Onboarding new agencies and maintaining the New Agency/Partner Checklist
• Managing all Agency Transitions with a robust 30-, 60- and 90-day plan
• Managing the Agency engagement and change policies
• Providing business requirements and ensure consistent usage of agency management technology
• Developing and maintaining a strong relationship with Ford General Auditor's Office (GAO) and Internal Control Operations (ICO)
• Managing and/or assist in all Global agency audits
• Managing independent third-party audits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees