Manager - Freight Forwarding Human Resources

Glovis•Duluth, GA

1d•$94,000 - $105,000•Onsite

About The Position

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Human Resources Manager administers all facets of human resources activities within the organization. The HR Manager plays a key role in overseeing employee relations and performance management operations, while providing HR advisory to affiliated entities. This role focuses on ensuring disciplined execution of core HR processes, including performance evaluation and hiring process completion, in close coordination with HR partners and leadership, rather than functioning as a centralized HR control or strategy role. This role focuses on governance, technical reporting, and strategic HR advisory, providing operational oversight rather than hands-on execution or program design. The position ensures alignment with the operational realities of freight forwarding and its affiliated subsidiaries while elevating HR decision-making through structured analytics, trend reporting, and strategic insights.

Requirements

Excellent written and spoken communication skills Required
Proficiency in HR software and Microsoft Office Suite Required
In-depth knowledge of employment laws and regulations Required
Strong interpersonal and communication skills with the ability to build relationships at all organizational levels Required
Exceptional problem-solving and conflict resolution abilities Required
Demonstrated leadership skills and the ability to manage and develop a team Required
Bachelor's Degree Required
7 - 10 Years of Direct Experience in Human Resources Management Required
4 - 7 Years of Supervisory Experience Required

Nice To Haves

Proven experience as an HR Manager or in a similar senior HR role Preferred
Bilingual: Korean and English is essential to support business needs Preferred
Master's Degree Preferred
8 - 13 Years of Direct Experience Preferred
Logistics, International HR, and/or Legal Experience Preferred
PHR/SPHR and/or CCP Preferred

Responsibilities

Employee Relations & Risk Governance Serve as the facility's primary advisor on employee relations (ER) governance, providing strategic guidance to site leadership and subsidiary HR teams with consideration for operational and workforce differencesConduct technical analysis of employee grievances, workplace conflicts, and sensitive people-related matters, synthesizing data to identify trends and inform leadership decisions without assuming direct case ownershipDevelop and deliver guidance to managers on appropriate responses to employee relations issues, conflict mitigation strategies, and documentation standards, supported by data-drive insightsEnsure consistent interpretation and application of company policies and relevant federal/state labor regulations across entities, supported by governance reporting and audit routines
Performance Management Operations & Governance Own and govern the performance management process for the facility, ensuring alignment with enterprise performance frameworks and consistency with practices applied across affiliated subsidiariesPartner with managers to address performance-related matters by providing strategic coaching, analytical insights, performance improvement recommendations, and disciplinary considerationsReview and analyze performance data as inputs for promotion and compensation decisions, ensuring adherence to established corporate guidelines and providing leadership with reporting that highlights risk, trends, and calibration inconsistencies Maintain disciplined performance documentation, implement audit-ready reporting standards, and ensure governance compliance across all performance-related processes
Facility-Level Talent Acquisition Oversight & Closure Oversee end-to-end recruitment activities through the finalization and closure stage, ensuring hiring processes are executed consistently, efficiently, and aligned with organizational standards and metricsConduct analytical review of role requirements, candidate assessments, and hiring recommendations, ensuring documented rationale and alignment with enterprise talent strategyCollaborate with the HR Supervisor to identify and mitigate recruiting bottlenecks through data-driven reporting, while ensuring alignment with workforce planning prioritiesEnsure all recruitment activities adhere to internal guidelines and support a consistent, measurable, and high-quality candidate experience
Employee Communication: Develop and implement effective communication strategies to enhance transparency, engagement, and awareness among employees about company initiatives, changes, and expectations
Documentation: Maintain accurate and organized records of employee relations cases, investigations, and outcomes
On-site culture building support

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement