Executive Director - Freight Forwarding

Glovis • Duluth, GA

5h • $171,000 - $280,000 • Onsite

About The Position

About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Executive Director oversees the entire Freight Forwarding (FF) business across the Americas—including North, Central, and South America—while operating within a global scope directly connected to Hyundai GLOVIS HQ. This role drives business expansion, organizational leadership, P/L performance, and global network integration, while aligning closely with HQ’s strategic governance. The position operates under a defined hierarchy in which the Chief Executive Coordinator (CEC)—dispatched from HQ—is the final decision maker; therefore, continuous alignment, communication, and collaboration with the CEC and EC (Executive Coordinator) are essential.

Requirements

• Proven ability to lead, specifically at a sizable (1,000+ employee) company Required
• Excellent verbal and written communication skills utilized with both external and internal customers Required
• Strong analytical and problem-solving aptitude Required
• Highly Proficient PC skills - Excel, Word, PowerPoint, Outlook, Database Management Systems Required
• Excellent presentation skills Required
• Leading cross functional solutions teams in development of custom transportation solutions that demonstrate the creation of value to customers and prospects Required
• Strong knowledge of supply chain and the flow of materials, an understanding of TMS operations and IT functionality Required
• Bachelor's Degree Required
• 10 - 15 Years of Direct Experience Required
• Experience in sales lead role of prospecting, pursuing, presenting, and successfully closing Required
• 10+ Years of Indirect Experience Required
• 7 - 10+ Years of Supervisory Experience Required
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Nice To Haves

• 13 - 18 Years of Direct Experience Preferred
• Experience in Domestic or International Logistics Preferred

Responsibilities

• Strategic Leadership & Business Expansion Lead the entire FF organization in the U.S. and the broader Americas region, ensuring full alignment with global strategic direction
• Execute strategic directives issued by Hyundai GLOVIS HQ and reinforce HQ-driven governance across all FF operations
• Develop and implement expansion strategies across targeted industries, regions, and global markets
• Drive global account development and strengthen long-term relationships with strategic customers
• Ensure all strategic initiatives reflect the global nature of FF operations, coordinating with teams and partners worldwide
• Ocean, Air & Inland Freight Pricing & Network Development Utilize strong carrier relationships and deep market knowledge to secure competitive pricing across all modes
• Negotiate strategic, margin-enhancing contracts with ocean carriers, airlines, trucking partners, and integrators
• Continuously monitor market dynamics, service changes, geopolitical shifts, and pricing trends, integrating insights into internal planning and customer communication
• Coordinate with HQ and overseas FF branches to expand service capabilities and develop new lanes and global trade networks
• Sales Execution & Team Enablement Actively support the FF Business Development team in client targeting, proposal development, pricing strategies, and deal closure
• Build and strengthen the FF sales organization, ensuring it can achieve annual business plans and revenue targets
• Participate directly in high-value customer engagements, including cold outreach, on-site meetings, and executive-level presentations
• Manage both existing and new customers through structured account strategies to drive retention, expansion, and cross-selling
• Operational Oversight Oversee key operational KPIs, service quality, P/L, cost efficiency, and compliance adherence
• Ensure that all processes follow global SOPs, regulatory requirements, and risk management frameworks
• Oversee operational consistency across the Americas, ensuring alignment with global service standards and performance expectations
• Cross-Regional & HQ Collaboration Work closely with GLOVIS HQ, dispatched leadership (CEC/EC), and global FF branches to maintain unified strategy and execution
• Share major decisions with the CEC for review and approval, per the defined governance hierarchy
• Collaborate with global regions to share best practices, harmonize customer delivery, and optimize network capabilities
• Maintain strong relationships with overseas branches to facilitate seamless end-to-end global freight operations
• Organizational Development Evaluate the current FF organization and propose structural improvements that enhance efficiency, agility, and capability
• Identify talent needs and lead recruitment, development, and succession planning to support business expansion
• Build a high-performance culture focused on ownership, accountability, and operational excellence
• Reporting & Strategic Communication - Deliver regular executive-level reports covering financial results, pipeline status, operational performance, and risk outlook
• Prepare strategic documents for HQ and CEC, including market intelligence, competitor analysis, and business recommendations
• Ensure transparent and timely communication to support informed decision making at the corporate level.
• Executive-Level Project Execution Lead special assignments or strategic initiatives assigned by HQ or the CEC, regardless of business unit or subject matter
• Manage exploratory projects that support long-term FF growth, transformation, and innovation pathways
• Industry Representation Represent GLOVIS at major logistics and supply chain conferences, forums, and professional networks
• Build industry partnerships and promote GLOVIS’s visibility through thought leadership and external engagement.
• Coordination with Glovis America Lead personnel within policies and infrastructure provided by Glovis America
• Maintain communication with Glovis America for business activity
• Coordination with Glovis America under the oversight of Glovis America CEO/CEC for business consistency, including meetings and reports format.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement
• Benefits may vary by location.
• All benefits pursuant to Company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Executive