Manager - Freight Forwarding Human Resources

Glovis • Duluth, GA

22h • $94,000 - $105,000 • Onsite

About The Position

The Human Resources Manager administers all facets of human resources activities within the organization. The HR Manager plays a key role in overseeing employee relations and performance management operations, while providing HR advisory to affiliated entities. This role focuses on ensuring disciplined execution of core HR processes, including performance evaluation and hiring process completion, in close coordination with HR partners and leadership, rather than functioning as a centralized HR control or strategy role. This role focuses on governance, technical reporting, and strategic HR advisory, providing operational oversight rather than hands-on execution or program design. The position ensures alignment with the operational realities of freight forwarding and its affiliated subsidiaries while elevating HR decision-making through structured analytics, trend reporting, and strategic insights.

Requirements

• Excellent written and spoken communication skills Required
• Proficiency in HR software and Microsoft Office Suite Required
• In-depth knowledge of employment laws and regulations Required
• Strong interpersonal and communication skills with the ability to build relationships at all organizational levels Required
• Exceptional problem-solving and conflict resolution abilities Required
• Demonstrated leadership skills and the ability to manage and develop a team Required
• Bilingual Required: Korean and English is essential to support business needs
• Bachelor's Degree Required
• 7 - 10 Years of Direct Experience in Human Resources Management Required
• 4 - 7 Years of Supervisory Experience Required

Nice To Haves

• Proven experience as an HR Manager or in a similar senior HR role Preferred
• Master's Degree Preferred
• 8 - 13 Years of Direct Experience Preferred
• Logistics, International HR, and/or Legal Experience Preferred
• PHR/SPHR and/or CCP Preferred

Responsibilities

• Employee Relations & Risk Governance Serve as the facility's primary advisor on employee relations (ER) governance, providing strategic guidance to site leadership and subsidiary HR teams with consideration for operational and workforce differencesConduct technical analysis of employee grievances, workplace conflicts, and sensitive people-related matters, synthesizing data to identify trends and inform leadership decisions without assuming direct case ownershipDevelop and deliver guidance to managers on appropriate responses to employee relations issues, conflict mitigation strategies, and documentation standards, supported by data-drive insightsEnsure consistent interpretation and application of company policies and relevant federal/state labor regulations across entities, supported by governance reporting and audit routines
• Performance Management Operations & Governance Own and govern the performance management process for the facility, ensuring alignment with enterprise performance frameworks and consistency with practices applied across affiliated subsidiariesPartner with managers to address performance-related matters by providing strategic coaching, analytical insights, performance improvement recommendations, and disciplinary considerationsReview and analyze performance data as inputs for promotion and compensation decisions, ensuring adherence to established corporate guidelines and providing leadership with reporting that highlights risk, trends, and calibration inconsistencies Maintain disciplined performance documentation, implement audit-ready reporting standards, and ensure governance compliance across all performance-related processes
• Facility-Level Talent Acquisition Oversight & Closure Oversee end-to-end recruitment activities through the finalization and closure stage, ensuring hiring processes are executed consistently, efficiently, and aligned with organizational standards and metricsConduct analytical review of role requirements, candidate assessments, and hiring recommendations, ensuring documented rationale and alignment with enterprise talent strategyCollaborate with the HR Supervisor to identify and mitigate recruiting bottlenecks through data-driven reporting, while ensuring alignment with workforce planning prioritiesEnsure all recruitment activities adhere to internal guidelines and support a consistent, measurable, and high-quality candidate experience
• Employee Communication: Develop and implement effective communication strategies to enhance transparency, engagement, and awareness among employees about company initiatives, changes, and expectationsDocumentation: Maintain accurate and organized records of employee relations cases, investigations, and outcomesOn-site culture building support

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager