Manager, Franchise Growth & Enablement

MasterCard•Purchase, NY

50d

About The Position

The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network….all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Franchise Growth & Enablement is seeking a Manager to execute and coordinate delivery of Specialty Merchant program enhancements. The responsibilities of this role will predominantly be:

Requirements

Proven experience and impact in strategy, execution, and project management
Demonstrated capabilities across business analysis, problem-solving, scope management and tangible outputs
Ability to build trust and relationships among internal stakeholders
Experience leading cross-functional projects and helping frame, design and delivery for complex initiatives
Capable of multi-tasking in a fast-paced environment
Strong Communication (written and verbal) and interpersonal skills
Excellent time management, planning and organizational skills
High efficiency using data to support thinking/ build recommendations
Look at everything through the eyes of the customer and consider their needs as a priority
Knowledge of risk management practices

Nice To Haves

Payment or network payments experience preferred

Responsibilities

Lead the implementation of global specialty merchant program enhancements ensuring alignment with business objectives and delivering measurable impact across markets
Serve as the program go-to-market lead in coordination with regional Franchise teams and cross-functional stakeholders
Own program operations, including the design and implementation of procedures aligned with the enhancement roadmap
Establish and optimize operational frameworks and processes to support program scalability and efficiency, ensuring adherence to the enhancement plan and continuous improvement of program delivery.
Lead the evolution of the program through a multi-year strategic roadmap
Leverage market insights, stakeholder feedback, and performance data to inform future enhancements and innovation.

Benefits

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume