Manager, Food and Beverage

Catalina Island Company • Two Harbors, CA

1d

About The Position

This role is responsible to manage the day-to-day operations of the Harbor Reef Restaurant. This role requires a hands-on, highly organized hospitality leader who can balance strategic oversight with daily operational execution while maintaining brand standards, driving profitability, and developing high-performing teams.

Requirements

• Minimum 3-5 years of restaurant management experience
• Proven experience managing full-service restaurants with significant food and beverage volume
• Strong working knowledge of California labor laws, health codes, and alcohol service regulations
• Proven track record of driving guest satisfaction and operational excellence
• Financial acumen, with experience managing budgets, labor costs, and revenue management
• Excellent leadership, communication, and interpersonal skills
• Strong understanding in Beverage knowledge including craft cocktails and wine, with Sommelier certification preferred
• Proficiency in Microsoft Office, POS systems and inventory management
• California Food Handlers Certificate (completion at time of hire)
• RBS (Responsible Beverage Service) Certificate (completion at time of hire)

Responsibilities

• Ensure customer needs are fulfilled, and their dining experience is as pleasurable as possible.
• Respond to guest feedback regarding their dining experience.
• Develop processes to maintain quality of service to ensure guests are provided with efficient and effective service on a consistent basis to increase guest satisfaction
• Monitor progress toward achieving unit goals and provide staff with support, coaching and encouragement necessary to achieve business goals
• Interface with culinary team for implementation of menus, pricing and daily specials.
• Ensure new items, submenus and menu updates are entered into the POS system.
• Implement and conduct daily service line-ups with front of house staff to share information and communicate expectations for the day
• Responsible for day to day supervision of all front of house employees.
• Involved recruitment and onboarding process, hiring, and employee training and development.
• Ensure employees are routinely trained on restaurant promotions and other product offers throughout the Company so information can be shared with guests
• Assist staff with job functions as needed to ensure optimum service to all guests
• Monitor overall performance of the team, identify problem areas and take corrective action as necessary.
• Maintain a team-oriented work environment.
• Produce/maintain weekly work schedules and input daily and weekly payroll entries as needed
• Ensure professional attitude, appearance and proper apparel standards are met.
• Oversee the planning and the execution of special events and promotions for the restaurant
• Work with the sales team to accommodate special group and VIP bookings
• Monitor and maintain proper inventory levels for front of house supplies
• Ensure profit margin targets are achieved.
• Monitor and control expenses for beverage costs, labor, and restaurant supplies
• Assist with monthly sales forecast
• Attend F & B meetings and help identify strategies to generate revenue and promote business growth
• Responsible for all health and safety and ensuring policies are adhered to at all times.
• Responsible for all risk assessments within the outlet
• Ensure that the team is aware of their responsibility in respect to prevention and action in the event of fire, earthquakes and other natural disasters in accordance with the department’s safety plans and current legislation
• Development and maintenance of all department control procedures
• Be fully conversant with current legislation and licensing laws ensuring that this is communicated throughout the department.
• Maintain an in-depth understanding of all federal, state and local sanitary, safety and health standards
• Oversee the completion of the required daily & weekly reports
• Participate in regular food tastings and in conjunction with the Executive Chef ensure that the food offer is of a consistently high standard
• Works directly with the Marketing & Sales Departments to enhance the advertising, marketing and coordination of any special events or functions
• Support the QA program
• Other duties as assigned

Benefits

• The Catalina Island Company offers housing as an option for eligible employees at a subsidized rate.
• Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.
• Employee discounts and perks – restaurant, hotels and activities.
• Beautiful island views and a summer of adventure!

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees