Food and Beverage Manager

Westgate Resorts•Orlando, FL

5h•$65,000 - $65,000

About The Position

As the Restaurant Manager, you'll be the driving force behind the daily operations of our lively dining venues. You'll oversee team members, ensure top-notch quality control, and maximize revenue across establishments, you'll uphold our commitment to exceptional service standards. Additionally, you'll handle guest inquiries and feedback, fostering a supportive and collaborative atmosphere among our team members. Prepare to lead an exciting culinary journey as the driving force behind the daily operations of our dining venues!

Requirements

High school diploma or general education degree GED.
The Team Member must regularly lift and/or move up to 50 pounds.
3-5 years related experience and/or training; or equivalent combination of education and experience.
Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Responsibilities

Maintain up-to-date standard operating procedural manuals covering service standards, cash handling, menu item preparation, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies.
Train supervisory staff to ensure adherence to standards and maintain consistency in operations.
Develop and implement staff training programs and sales incentive initiatives to drive sales growth, achieve budgeted check averages, and increase profits.
Conduct formal performance evaluations for all restaurant staff to assess performance and identify areas for improvement.
Provide excellent service to owners and guests, ensuring a positive dining experience.
Prepare and adjust work schedules for the entire staff to ensure adequate coverage and meet customer service standards within budgetary guidelines.
Organize regular training classes and meetings for all staff members to enhance skills and knowledge.
Enforce disciplinary actions for individual staff members in accordance with company guidelines.
Lead the selection, interviewing, orientation, and training of new hires in accordance with company policies.
Develop and implement ongoing staff training programs to ensure compliance with State Health Regulations.
Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
Operate outlets within budgeted guidelines, ensuring efficient use of resources.
Maintain par stock levels for each outlet per department procedure to ensure adequate inventory.
Administer liquor/beverage requisitions per department procedure, maintaining inventory control.
Ensure adherence to beverage controls per company and department policies.
Directly supervise team members at the location, ensuring smooth operations.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Train, coach, and mentor team members to maintain high performance standards.
Plan, assign, and direct work to ensure efficient workflow.
Assist in appraising performance and rewarding team members for their contributions.
Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact