Manager, Facilities

Western Governors University•Salt Lake City, UT

22h•Onsite

About The Position

The Manager, Facilities is responsible for overseeing the daily operations and performance of all WGU facilities, ensuring they support a safe, efficient, and effective work environment. This role provides leadership to facilities staff and vendors, manages maintenance and repair services, and ensures compliance with safety standards and operational procedures. The Manager, Facilities supports strategic initiatives by contributing to facilities planning, budgeting, and process improvements while also promoting cost-effective solutions and high service quality. This position services as a key liaison between internal stakeholders, facilities personnel, and external service providers to deliver excellent facilities support across WGU. As a Manager, Facilities at WGU, you will lead the day-to-day operations that keep our campuses safe, efficient, and welcoming. Your work ensures that every space supports collaboration, productivity, and the mission-driven culture that defines WGU.

Requirements

Bachelor’s degree required (or equivalent experience in lieu of education).
5+ years of related experience in engineering, property management, business, construction, architecture, or similar field.
1+ year of leadership experience.
Strong problem-solving and decision-making skills.
Excellent organizational and project management abilities.
Customer-focused mindset with strong interpersonal skills.
Ability to set priorities and manage team workloads effectively.

Nice To Haves

Previous experience in Facilities Management.
Certified Facility Manager (CFM) designation.
Familiarity with systems such as CMMS, CAFM, BMS, BAS, BEMS, or facilities asset/inventory management platforms.

Responsibilities

Oversee daily facilities operations across all WGU sites, ensuring compliance, safety, and a high-quality work environment.
Serve as the primary contact for internal service requests, vendor management, and property management communications.
Implement and maintain SOPs and SLAs, conducting audits and driving process improvements.
Manage office modifications, site maintenance projects, and space planning aligned with organizational goals.
Contribute to annual facilities budgets, monitor expenses, and identify cost optimization opportunities.
Lead and mentor facilities team members and vendors in mailroom operations, office moves, inventory, and campus support services.
Coordinate construction and renovation projects, ensuring timelines, budgets, and quality standards are met.