Manager, Experience Planning Operations

Omnicom Media Group US H&S•New York, NY

6h•$50,000 - $95,000•Hybrid

About The Position

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time. Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation. The Manager of Experience Planning Operations, will be responsible for financial transactions, including but not limited to client budget reporting, planned versus actual, projections and forecasts, client billing, discrepancy management, etc. This individual is a trusted liaison among the Media Strategy team, internal finance, and the client. The objective is to develop and implement sound business management practices within the Client Finance Group. The Manager will help lead the budget management process from end-to-end, enforcing the workflow processes across all departments and ensuring quality control throughout.

Requirements

3+ years Media/Finance experience at a media agency is preferred
Familiarity with finance reporting tools, such as MediaOcean, DDS, Prisma, and MediaTools/Planit
Advanced use of Microsoft Excel
Ability to work with scaled excel spreadsheets
Strong attention to detail focusing on accuracy of data sets, data classification, and association numerical information
Ability to cross-check formulas & related numbers across systems and reports
Ability to quickly problem solve to develop solutions
Strong project management skills and deadline management with reliance on collaboration across multiple teams

Responsibilities

Act as a point of contact for Client Budget Management, Media, and Finance
Create and govern all Weekly, Monthly & Quarterly budget documents
Understand and govern team changes/revisions to budget information
Manage MediaOcean, MediaTools/Planit, and in-house budget tracking infrastructure
Manage all Ad-Hoc budget requests
Maintain and adhere to reporting deadlines/timelines
Ensure consistency and quality assurance across master documentation
Collaborate with Budget Project Management, Planning Analysts, Investment and Account Leadership to confirm actualizations and media reconciliation is completed and updated within respective client-facing documentation on time and at a consistent cadence
Collaborate with Budget Project Management and Planning Analysts to ensure that all invoicing for fees and media is delivered timely
Respond to client inquiries regarding budget change management, budgetary reporting, and respective budget data segmentation and roll-ups