Manager, EVOQUE Sales Training, TMTT (US Remote)
About The Position
Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care. The Manager, EVOQUE Sales Training, TMTT (SME) will develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training. This role is open to US based remote candidates You’ll make an impact by: • Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training. • Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification. • Create and contribute to training efforts, including content development, for further development of the new hire field training program • Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions • Provide SME support for cases • Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
Requirements
- Bachelor's Degree in a related field, plus 8 years of previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria OR
- Master's Degree in related field, plus 6 years previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria
- Ability to travel up to 50%
Nice To Haves
- Previous Structural Heart exp
- Prior successful experience as a trainer in clinical and/or sales role
- Excellent facilitation and presentation skills
- Proven successful project management skills
- Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
- Understanding of related aspects of sales training processes and/or systems
- Proven expertise in MS Office Suite and related systems
- Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills
- Ability to work well in a multi-cultural environment and matrix organization.
- Ability to relate to physicians, nurses, and senior-level healthcare managers
- Excellent problem-solving and critical thinking skills
- Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education
- Extensive understanding of cardiovascular science
- Extensive understanding of cardiovascular anatomy, pathology and physiology
- Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
- Ability to manage confidential information with discretion
- Adhere to all company policies, procedures and business ethics codes
- Strict attention to detail
- Ability to interact professionally with all organizational levels
- Ability to manage competing priorities in a fast paced environment
- Must be able to work in a team environment, including serving as consultant to management.
- Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations.
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Responsibilities
- Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training.
- Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification.
- Create and contribute to training efforts, including content development, for further development of the new hire field training program
- Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
- Provide SME support for cases
- Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
Benefits
- Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
