Manager Entertainment Costuming

NBCUniversal • Universal City, CA

3h • $80,000 - $90,000 • Onsite

About The Position

Oversees the daily operations and personnel of the Costume Department, working in partnership with Senior Costume Management to ensure the fabrication, maintenance, and inventory of all costumes meet high-quality standards and operational demands. Supports ongoing entertainment productions and events, and integrates new costumes into the operation as needed, while maintaining alignment with budgetary goals.
Champion a positive, collaborative, and inclusive team culture that promotes professionalism, creativity, and continuous improvement.
Oversee daily costume operations, including costume fabrication, maintenance, inventory control, and quality assurance across all entertainment venues and events.
Provide direct leadership to Supervisors and hourly team members, ensuring clear communication, effective delegation, and consistent coaching and development.
Collaborate with the Senior Manager of Costuming and Director of Operations to align operational strategies, resolve challenges, and support long-term planning.
Partner with Human Resources and Labor Relations to uphold collective bargaining agreements, address employee concerns, and foster strong union relationships.
Manage labor and non-labor budgets, including forecasting, variance analysis, training allocations, and capital planning. Approves purchases and ensures cost-effective procurement.
Maintain accurate scheduling and payroll administration in coordination with Workforce Planning & Analysis. Hire, train, and onboard new team members as needed.
Develop and implement standard operating procedures (SOPs), training programs, and compliance protocols to ensure operational consistency and safety.
Lead initiatives to enhance team member engagement and satisfaction, including recognition programs, feedback mechanisms, and TSAT action planning.
Collaborate with Entertainment and Show Quality teams to support costume development, installation, and show-readiness for new and existing productions.
Monitor and enforce safety standards, investigate incidents, and ensure compliance with Environmental, Health & Safety (EHS) policies.
Perform other duties as assigned to support the success of the department and organization.

Requirements

• Minimum 5+ years in a Costume Department or equivalent.
• Managerial or supervisory experience of multiple departments and personnel.
• Must be available to work on weekends, holidays and nights as required.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Ability to read, interpret and follow documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and answer questions in one-on-one and group settings.
• Experience managing a union environment.
• Strong interpersonal and analytical skills.
• Strong time management skills.
• Demonstrates ability to work independently under pressure; proactive thinker/self starter

Nice To Haves

• High attention to detail with strong organizational and time management skills.
• Experience in costume technology, maintenance, care and operations.
• Experience with working in operations, retail, wardrobe, etc.
• Ability to multitask and to adapt and work well in a rapidly changing environment while keeping with tight deadlines
• Possesses strong leadership skills by being able manage a large team of people efficiently and productively
• Strong analytical skills: Streamline, analyze, and present data to assist with management & divisional reporting and assist with strategic recommendations
• High attention to detail with strong organizational and time management skills
• Excellent verbal and written communication skills

Responsibilities

• Oversee daily costume operations, including costume fabrication, maintenance, inventory control, and quality assurance across all entertainment venues and events.
• Provide direct leadership to Supervisors and hourly team members, ensuring clear communication, effective delegation, and consistent coaching and development.
• Collaborate with the Senior Manager of Costuming and Director of Operations to align operational strategies, resolve challenges, and support long-term planning.
• Partner with Human Resources and Labor Relations to uphold collective bargaining agreements, address employee concerns, and foster strong union relationships.
• Manage labor and non-labor budgets, including forecasting, variance analysis, training allocations, and capital planning. Approves purchases and ensures cost-effective procurement.
• Maintain accurate scheduling and payroll administration in coordination with Workforce Planning & Analysis. Hire, train, and onboard new team members as needed.
• Develop and implement standard operating procedures (SOPs), training programs, and compliance protocols to ensure operational consistency and safety.
• Lead initiatives to enhance team member engagement and satisfaction, including recognition programs, feedback mechanisms, and TSAT action planning.
• Collaborate with Entertainment and Show Quality teams to support costume development, installation, and show-readiness for new and existing productions.
• Monitor and enforce safety standards, investigate incidents, and ensure compliance with Environmental, Health & Safety (EHS) policies.
• Perform other duties as assigned to support the success of the department and organization.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed