Manager - Enterprise Systems

University of ArkansasFayetteville, AR
7h

About The Position

The Manager - Enterprise Systems, is a hands-on role responsible for leading the technical team that manages the University’s core server and data storage infrastructure. This position balances high-level strategic planning and people leadership with hands-on systems engineering. The Manager ensures that the UITS team delivers highly available, secure, and scalable services across on-premises, hybrid, and cloud environments while fostering the professional growth of the systems administration staff. Must be willing and able to perform technical tasks and participate in an on-call rotation as needed. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • Bachelor’s degree in Computer Science, Management Information Systems, or a related field
  • At least 10 years of progressive experience in systems administration, with at least three years in a lead or supervisory capacity
  • Expert-level knowledge of and experience with enterprise storage arrays and storage networking protocols
  • Demonstrated experience leading large-scale infrastructure migration or implementation projects
  • Ability to create and maintain collegial, harmonious, and professional relationships with team members, other UITS managers, and University leadership
  • Exceptional ability to bridge the gap between technical details and executive-level strategy

Nice To Haves

  • Microsoft Certified: Azure Solutions Architect Expert
  • Storage-specific certifications (e.g., NetApp NCIE, Dell EMC Specialist)
  • ITIL Foundation Certification

Benefits

  • university contributions to health, dental, life and disability insurance
  • tuition waivers for employees and their families
  • 12 official holidays
  • immediate leave accrual
  • a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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