Manager - Enterprise Systems

University of Arkansas System • Fayetteville, NC

2d

About The Position

The Manager - Enterprise Systems, is a hands-on role responsible for leading the technical team that manages the University’s core server and data storage infrastructure. This position balances high-level strategic planning and people leadership with hands-on systems engineering. The Manager ensures that the UITS team delivers highly available, secure, and scalable services across on-premises, hybrid, and cloud environments while fostering the professional growth of the systems administration staff. Must be willing and able to perform technical tasks and participate in an on-call rotation as needed. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field
• At least 10 years of progressive experience in systems administration, with at least three years in a lead or supervisory capacity
• Expert-level knowledge of and experience with enterprise storage arrays and storage networking protocols
• Demonstrated experience leading large-scale infrastructure migration or implementation projects
• Ability to create and maintain collegial, harmonious, and professional relationships with team members, other UITS managers, and University leadership
• Exceptional ability to bridge the gap between technical details and executive-level strategy

Nice To Haves

• Microsoft Certified: Azure Solutions Architect Expert
• Storage-specific certifications (e.g., NetApp NCIE, Dell EMC Specialist)
• ITIL Foundation Certification

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees