Manager, Engineering

Findhelp, A Public Benefit Corporation•Madison, WI

8d•Onsite

About The Position

We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a Software Engineering Manager, you will be both a hands-on technical leader and a people manager, actively engaging in technical challenges alongside your team. You will set a high bar for technical quality, participating in design discussions, code reviews, and problem-solving to drive impactful solutions. Beyond the technical realm, you will be responsible for cultivating a strong, collaborative team dynamic that thrives in both remote and in-office environments. You will lead by example, ensuring that engineers feel supported in their professional growth while aligning team goals with company objectives. In addition, you will engage with customers and customer-facing teams to deeply understand their needs and contribute to defining product roadmaps. Through effective communication and mentorship, you will empower your team to deliver high-quality work, continuously improve, and innovate.

Requirements

5+ years technical experience, including designing architecture, implementation, and deployment of SaaS applications.
Expertise in Python, Jira, MySQL
3+ years of experience managing a software development team in a high-growth environment as direct reports
Experience mentoring and developing software engineers in a hybrid work environment
Strong verbal and written communications skills needed to articulate complex, strategic and technical thoughts and ideas effectively to multiple audiences, as well as to listen for meaning and understanding.
Self -directed and analytical, while being comfortable working in a team environment
Experienced leading a team in Agile methodologies

Nice To Haves

Experience with non-profits or social care organizations

Responsibilities

Lead, mentor and develop a team of full stack developers and ensure best practices around software development, code quality, and team performance
Actively contribute to technical discussions, design reviews, and code reviews to ensure high engineering standards and drive impactful solutions.
Engage with customers and customer-facing teams to understand business needs, gather feedback, and help define product roadmaps that align with strategic objectives.
Drive project success by ensuring milestones and goals are met while collaborating closely with other divisions within R&D, such as the Business Analysts and Quality Engineering team
Lead by example, fostering a growth-oriented environment through hiring, developing, and supporting engineers at multiple levels.
Build and maintain a healthy and productive engineering culture that thrives on high quality, sense of ownership and pride, and accepting failure as being part of the process.
Ensure that your team is always working on the highest priority work and delivering through the finish line on time.
Clearly communicate project updates, technical challenges, and team progress to leadership and other key stakeholders.
Seek and provide feedback to identify and implement process improvements that enhance team productivity, operational efficiency, and the software development lifecycle, fostering a culture of open communication and knowledge-sharing.