Manager, Employer Surveys + Recognition

Marriott • Bethesda, MD

1d • Hybrid

About The Position

At Marriott, you can be a part of something bigger than yourself. As the world’s
largest hotel company, you will be where you can do your best work, begin
your purpose, belong to an amazing global team, and become
the best version of you.

As our Manager, Employer Surveys + Recognition you will play a critical role in
the success of our People Brand, which focuses on attracting and engaging both
internal and external audiences. You will be responsible for shaping Marriott’s
employer recognition strategy. This includes working with teams across the
business to develop our employer of choice narrative; completing and managing
the submission process for workplace surveys; building relationships and
Marriott’s reputation with the third-party organizations associated with
employer recognition publications and events; and coordinating with various
internal communications teams to amplify recognition earned. This position will
work with the Employer Brand team along with the broader Associate Engagement &
Change Management team to deliver an effective strategy that drives internal
pride in Marriott International and attracts new talent to the company.

In this role, you will be expected to have strong skills in writing and project
management. In addition to being detail-oriented, you must be able to translate
complex subjects and data into digestible and easy-to-understand content. Given
the criticality of the third-party relationships involved, you should have
strong people skills and excel under deadlines. This role also includes driving
the project work of external consultants.

Requirements

• Expert written and verbal communication skills
• Ability to develop “client-ready” presentation material and communicate effectively to a broad range of stakeholders (including senior leaders and hotel associates)
• Strong service orientation, consulting skills, and ability to interface with senior business leaders
• Strong program and project management skills
• Strong proof-reading, subbing, and editing skills
• Editorial experience
• Ability to influence and operate at all levels
• Ability to present work quickly and accurately to a high standard
• Flexible and willing to work unsociable hours with little or no notice
• Able to multi-task, self-motivated and able to self-manage projects.
• A minimum of 5 years of experience project managing or working in a communications or HR department, newspaper, magazine or internal communication agency or has experience in writing grants.
• Bachelor’s degree from an accredited university.

Nice To Haves

• Experience within employer brand is strongly preferred.

Responsibilities

• Strategy development: Define the company’s workplace survey approach. Partner with in-house experts and external consultants to connect business priorities to our employer of choice narrative and identify the right opportunities to tell that story to various stakeholders.
• Project management: Plan sessions with subject matter experts and executives to define the overall approach to completing survey applications and create and hold stakeholders to detailed timelines to ensure applications are reviewed and submitted in an efficient manner, on time and to budget.
• Application submission: Collect information throughout the year to include in various submissions. Keep subject matter experts up to date and organize receipt of all data, documents, and anecdotal information. Conduct interviews with associates, as needed, to gather information for storytelling. Create inspiring copy for all submissions.
• Relationship management: Build and maintain strong relationships with all survey organizations throughout the year. Monitor survey changes year to year. Explore opportunities for additional engagement via speaking engagements, sponsorships, etc. Participate in all follow-up calls conducted by the survey organization. Provide additional information requested, which may include additional or updated data, stories, benefits information, etc.
• Action planning: Review all scorecards and other presentations of results. Prepare overview of results with recommendations to leadership to improve rankings for subsequent years and maintain tracking of award history.
• Communications: Define the approach to driving awareness internally and externally, and create communications to announce survey recognition awarded (e.g. press release, internal communications, etc.)

Benefits

• All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
• Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees