Manager, Employee & Labor Relations (ERLR)

Johnson & Johnson•Tampa, FL

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com We are searching for the best talent for the Manager, Employee & Labor Relations (ERLR) role in Tampa, Florida. The Manager, Employee & Labor Relations (ERLR) is an individual contributor who works independently with minimal supervision. Serves as a trusted advisor to field managers and team partners to provide guidance on a wide range of employee relations/labor relations issues. Participates in proactive employee relations/labor relations initiatives that contribute to overall strategy of departments.

Requirements

A minimum of a bachelor’s degree is required.
A minimum of 6 years of progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management
High results orientation and ability to motivate team to high levels of performance
Ability to work independently in a high-volume, fast-paced, and matrixed environment
Strong organizational and decision-making skills
Experience using HRIS and Service Center technologies
Strong understanding of HR Operations
Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization at scale

Responsibilities

Timely completion and ownership of assigned employee relations cases, documenting investigation findings according to best practices.
Interprets company policies and processes to ensure consistent application and alignment with company priorities.
Addresses employee grievances and escalates critical or complex issues to management.
Implements training on best practices in areas of performance management, discipline, and other employee relation matters.
Maintains in-depth knowledge of legal requirements and regulations in order to reduce legal risks and ensure regulatory compliance.
Provides guidance, risk assessment, and expertise to management to ensure fairness and compliance.
Coaches and trains junior colleagues in techniques, processes, and responsibilities.
Leads ERLR projects and work streams
Delivers ERLR data and insights to HR and business partners
Integrates Johnson & Johnson’s Credo and Leadership Imperatives into decision making.
Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards.
Interpret and translate business metrics into insights.
Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.