Manager, Ecommerce

Gibson Homewares • Commerce, CA

3d • Onsite

About The Position

Gibson Homewares is one of the most influential home and kitchen companies in the country - selling some of the most recognized names in kitchenware. We're looking for a hands-on ecommerce operator who thrives at the intersection of digital strategy, supply chain coordination, and brand growth.
You'll help drive digital sales across a powerful portfolio of nationally recognized brands including Calphalon, Martha Stewart, Sur La Table, Gibson Home, Gibson Elite, Oster, Crock-Pot, Babish, Bloomhouse, Peanuts, and more.

Requirements

• 2+ years of direct ecommerce marketplace experience
• Amazon Vendor Central fluency - you've managed POs, disputes, chargebacks, shortages firsthand
• Amazon Advertising proficiency - hands-on experience with Ads Console
• CPG background - you understand the operational complexity of managing multi-SKU product lines at Amazon scale
• Detail-oriented and highly organized - you thrive in fast-paced, operationally complex environments
• Strong communicator - comfortable working cross-functionally and escalating issues clearly
• Los Angeles-based or willing to relocate - this is a full-time, on-site role Monday through Friday
• Bachelor's degree

Nice To Haves

• Amazon Vendor Central or international accounts experience
• TikTok Shop or emerging marketplace experience

Responsibilities

• Amazon Vendor Central operations end-to-end - PO confirmations, shortage disputes, chargeback management, Andon cord resolution, shipment windows, and direct Amazon communication.
• Cross-functional bridge - translate Vendor Central issues into clear action plans for Supply Chain, Order Management, Purchasing, Logistics, and Finance teams.
• Listing & brand store excellence - own SEO, PDP quality, A+ content, and brand store optimization to maximize conversion across marketplaces.
• Amazon Advertising - manage and scale campaigns across Amazon Ads.
• New account & channel expansion - support the launch of Amazon International accounts and new dropship partnerships.
• Creative & content partnership - work closely with Creative and Marketing to ensure PDPs and advertising assets support conversion goals.
• Process improvement - identify and implement operational improvements that reduce chargebacks, shortages, and Andon cord incidents over time.
• Emerging channel support - contribute to strategic growth on TikTok Shop and other high-growth digital channels.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager