Manager eCommerce Technology

REEDS Jewelers • Wilmington, NC

10h

About The Position

REEDS Jewelers is excited to post this important position to join our IT team.
We are seeking a highly skilled Magento Full Stack Architect to lead the developers through the technical evolution of our Adobe Commerce ecosystem. This is not just a senior development role; it is a strategic management position responsible for the structural integrity, scalability, and seamless integration of our digital commerce platform.
A Manager eCommerce Technology spends a significant portion of their time "coding with a pen" and visualizing complex logic before a single line of PHP is written. In a large-scale e-commerce environment, documentation is what prevents a system from becoming unmanageable.
You will be a transformational leader managing and coordinating the activities of four full-time engineers and several consultants and related partners. You will be the bridge between business requirements and technical execution, spending equal time designing complex system architectures and overseeing high-level implementation. You will be involved in the day-to-day operations and daily support of the REEDS.com enterprise-wide ecosystem.
With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!
Why REEDS?
Founded in 1946, REEDS Jewelers is a family-owned, full-service jeweler and luxury retail company with a strong foundation and a national presence. With stores in 13 states and a leading ecommerce platform, REEDS continues to grow- rooted in tradition, driven by innovation, and powered by passionate people. We look forward to welcoming you to the team. Apply now and be part of something truly special.

Requirements

• Core: PHP 8.x, MySQL, Magento 2.4.x (Open Source & Adobe Commerce).
• Frontend: JavaScript (Knockout.js, RequireJS), Less/Sass, and modern frameworks (React/Vue).
• Infrastructure: Linux (Ubuntu/Debian), Nginx, Redis, Varnish, Elasticsearch/OpenSearch.
• Tools: Git, Jenkins/GitHub Actions, Docker/DDEV.
• Diagramming: Proficiency in Lucidchart, Miro, Mermaid.js, or Draw.io., Visio
• Minimum of 6 years of solid proven managerial and architectural experience.

Nice To Haves

• Adobe Certified Professional—Magento Commerce Architect.
• BSc in Computer Science or Related advanced degree in a related discipline.
• Experience with Avalara AvaTax, Bloomreach, PIM, Ship Station, Google, Amazon and payment gateway integrations.
• Proven track record of managing e-commerce technology staff and platforms with $30M+ in annual revenue.

Responsibilities

• System Architecture & Design
• Application Integration Diagrams: Design and maintain high-level architecture diagrams showing the relationship between Magento and external systems (ERP, CRM, PIM, and WMS).
• Data Flow Mapping: Create detailed Data Flow Diagrams (DFD) to visualize how customer, order, and inventory data move through the system, ensuring data integrity and security (PCI compliance).
• State Machine Logic: Develop State Diagrams to define complex lifecycles, such as custom order statuses, RMA processes, and multi-source inventory (MSI) reservations.
• Full Stack Engineering
• Backend Mastery: Architect "upgrade-proof" PHP modules using Magento service contracts, dependency injection, and optimized SQL schemas.
• Frontend Strategy: Define the frontend architecture, whether optimizing the traditional Luma/Less stack or leading a transition to Headless/PWA (React/Vue).
• Performance Optimization: Implement advanced caching strategies (Varnish, Redis) and profile code to ensure sub-2-second page loads.
• Documentation & Governance
• Technical Documentation: Author Architecture Decision Records (ADRs) to document the "why" behind critical technical choices.
• Issue Resolution: Lead Root Cause Analysis (RCA) for critical system issues and maintain a Technical Debt log to prioritize future refactoring.
• Workflow Visualization: Document developer and admin workflows, including CI/CD pipelines and automated testing protocols.
• Leadership & Quality Assurance
• Code Review: Enforce strict coding standards and perform deep-dive code reviews to prevent "core hacks" and technical sprawl.
• Mentorship: Guide senior and mid-level developers, providing clarity on architectural patterns and the "Magento Way."
• Security: Oversee the implementation of security patches and Web Application Firewalls (WAF) to mitigate risks.

Benefits

• REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off.
• Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager