Manager eCommerce Technology

REEDS Jewelers • Wilmington, NC

21h

About The Position

REEDS Jewelers is excited to post this important position to join our IT team. We are seeking a highly skilled Magento Full Stack Architect to lead the developers through the technical evolution of our Adobe Commerce ecosystem. This is not just a senior development role; it is a strategic management position responsible for the structural integrity, scalability, and seamless integration of our digital commerce platform. A Manager eCommerce Technology spends a significant portion of their time "coding with a pen" and visualizing complex logic before a single line of PHP is written. In a large-scale e-commerce environment, documentation is what prevents a system from becoming unmanageable. You will be a transformational leader managing and coordinating the activities of four full-time engineers and several consultants and related partners. You will be the bridge between business requirements and technical execution, spending equal time designing complex system architectures and overseeing high-level implementation. You will be involved in the day-to-day operations and daily support of the REEDS.com enterprise-wide ecosystem. With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application! Why REEDS? Founded in 1946, REEDS Jewelers is a family-owned, full-service jeweler and luxury retail company with a strong foundation and a national presence. With stores in 13 states and a leading ecommerce platform, REEDS continues to grow- rooted in tradition, driven by innovation, and powered by passionate people. We look forward to welcoming you to the team. Apply now and be part of something truly special. Our Values We lead through REEDS’ core principles: Integrity – Do what’s right, always Performance Excellence – Drive results and growth Stewardship – Build trust at every turn Professionalism – Lead with confidence and consistency Entrepreneurial Spirit – Think boldly, act decisively Team Orientation – Support, uplift, and collaborate Passion – Love what you do and share it with others

Requirements

• Required Technical Skills Core: PHP 8.x, MySQL, Magento 2.4.x (Open Source & Adobe Commerce).
• Frontend: JavaScript (Knockout.js, RequireJS), Less/Sass, and modern frameworks (React/Vue).
• Infrastructure: Linux (Ubuntu/Debian), Nginx, Redis, Varnish, Elasticsearch/OpenSearch.
• Tools: Git, Jenkins/GitHub Actions, Docker/DDEV.
• Diagramming: Proficiency in Lucidchart, Miro, Mermaid.js, or Draw.io., Visio

Nice To Haves

• Adobe Certified Professional—Magento Commerce Architect.
• BSc in Computer Science or Related advanced degree in a related discipline.
• Minimum of 6 years of solid proven managerial and architectural experience.
• Experience with Avalara AvaTax , Bloomreach, PIM, Ship Station, Google, Amazon and payment gateway integrations.
• Proven track record of managing e-commerce technology staff and platforms with $30M+ in annual revenue.

Responsibilities

• System Architecture & Design Application Integration Diagrams: Design and maintain high-level architecture diagrams showing the relationship between Magento and external systems (ERP, CRM, PIM, and WMS).
• Data Flow Mapping: Create detailed Data Flow Diagrams (DFD) to visualize how customer, order, and inventory data move through the system, ensuring data integrity and security (PCI compliance).
• State Machine Logic: Develop State Diagrams to define complex lifecycles, such as custom order statuses, RMA processes, and multi-source inventory (MSI) reservations.
• Full Stack Engineering Backend Mastery: Architect "upgrade-proof" PHP modules using Magento service contracts, dependency injection, and optimized SQL schemas.
• Frontend Strategy: Define the frontend architecture, whether optimizing the traditional Luma/Less stack or leading a transition to Headless/PWA (React/Vue).
• Performance Optimization: Implement advanced caching strategies (Varnish, Redis) and profile code to ensure sub-2-second page loads.
• Documentation & Governance Technical Documentation: Author Architecture Decision Records (ADRs) to document the "why" behind critical technical choices.
• Issue Resolution: Lead Root Cause Analysis (RCA) for critical system issues and maintain a Technical Debt log to prioritize future refactoring.
• Workflow Visualization: Document developer and admin workflows, including CI/CD pipelines and automated testing protocols.
• Leadership & Quality Assurance Code Review: Enforce strict coding standards and perform deep-dive code reviews to prevent "core hacks" and technical sprawl.
• Mentorship: Guide senior and mid-level developers, providing clarity on architectural patterns and the "Magento Way."
• Security: Oversee the implementation of security patches and Web Application Firewalls (WAF) to mitigate risks.

Benefits

• REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off.
• Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager