Manager Domestic Transportation

EFL Global

About The Position

The Manager of Transportation Operations will lead all aspects of truck-based brokerage operations across Drayage, Full Truckload (FTL), and Less-than-Truckload (LTL) services. This role is responsible for developing and executing procurement strategies, managing carrier/vendor relationships, improving operational processes and systems, and driving profitable growth through accurate and competitive transportation pricing.

Requirements

8+ years of transportation or brokerage experience.
3+ years in a senior leadership role.
Strong carrier procurement and negotiation background.
Expertise in transportation pricing and margin management.
Experience utilizing market data in procurement and pricing.
Familiarity with TMS systems and brokerage workflows.
Strong analytical and problem-solving skills.
Demonstrated success in vendor management and team leadership.

Nice To Haves

Experience in a mid-size or large 3PL.
Knowledge of international or port-related operations.
Familiarity with EDI/API integrations or digital brokerage tools.
Bachelor’s degree preferred but not required.

Responsibilities

Transportation Procurement & Carrier Strategy
Lead all procurement activities for drayage, FTL, and LTL brokerage services.
Build and maintain a high-performing carrier network, expand portfolio with national and regional carriers.
Negotiate rates, contracts, service levels, and incentives.
Monitor market trends to adjust procurement strategies.
Carrier & Vendor Management
Develop strong partnerships with strategic carriers to ensure market relevant pricing and needed capacity across all modes and geographies.
Build executive relationships with top carriers to co-innovate on product design and IOPs
Establish carrier scorecards, KPIs, and compliance processes to communicate clear expectations and set the baseline for productive performance reviews.
Ensure carriers meet safety, insurance, and service standards.
Lead resolution of complex service issues and high impact escalations.
Market Intelligence & Rate Strategy
Track and interpret market conditions across drayage, FTL, and LTL.
Leverage data sources to guide procurement and pricing decisions.
Maintain a market intelligence dashboard.
Adjust buy and sell rates based on market dynamics.
Provide regular market updates to leadership and internal teams.
Operational Excellence & Continuous Improvement
Develop leading indicators, KPIs and dashboards for business performance.
Collaborate with Product, IT, and Operations teams to enhance workflow, systems, reporting, and process efficiency.
Enable end to end visibility of related milestones within customer interfaces
Identify/implement automation opportunities in operations and commercial processes.
Develop both customer and internal SOPs for transportation operations.
Pricing, Quotations & Profitability Management
Oversee all customer quotations, bids, and RFQs.
Partner with commercial on transportation solutions, packaging and go-to-market plans
Ensure pricing models reflect market conditions and margin targets.
Monitor lane-level profitability and adjust strategy as needed to meet targets.
Leadership & Cross-Functional Collaboration
Build and mentor a high-performing transportation product and operations team, embedding a culture of continuous learning, collaboration and data driven decision making.
Serve as subject matter expert across all transport modes to elevate our commercial strategy and enhance our service offering.
Partner with Sales, Operations, Finance, and Product teams to deliver company objectives around customer experience, growth and profitability.