Manager, Dining Operations - Dining Services and Business Operations

Washington University in St. Louis

2d

About The Position

The Manager, Dining Operations is responsible for oversight of the retail dining program and working collaboratively with the residential dining program at Washington University. Retail dining consists of multiple sub-contracted dining locations across multiple campuses. The WashU dining program consists of contract dining facilities that provide a wide variety of high-quality foodservice offerings, including kosher, halal, and allergen friendly dining. The Manager of Operations serves as a key member of the dining leadership team in providing an award winning campus dining program with a wide range of diverse offerings. The Manager is expected to represent the Director of Dining in building relationships and managing contracts with multiple key vendors on the Danforth, North, and West campus. This position will be responsible for direct oversight of a number of individual sub-contracts including local and MWBE vendors across campus.

Requirements

• Bachelor's degree
• Relevant Experience (4 Years)

Nice To Haves

• Experience working in a university food service environment.
• Experience in developing and managing an allergen program.
• Experience in developing and managing kosher, halal and other religious dietary needs.
• Communication
• Conflict Management
• Conflict Resolution
• Creative Strategies
• Dietary Management
• Food Services
• Forward Thinking
• Interpersonal Relationships
• Public Speaking
• Recipe Development
• Recipe Testing
• Teamwork

Responsibilities

• Manage the retail dining portfolio and provide day-to-day operational direction of our contract partners in setting offerings, programming, service concepts and all other aspects of a large food service operation.
• Collaborate with Dining and University partners to promote growth opportunities for local businesses to enhance Washington University dining program.
• Collaborate with the Facilities/Project Manager to ensure all campus dining facilities are in good working order and kept to our expected standard of care.
• Collaborate with the Campus Executive Chef on necessary menu development and culinary training.
• Represent dining services as needed to students, and the campus community.
• Collaborate with the Director for Dining to facilitate catering opportunities for sub-contract vendors on campus.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees