Manager, Digital Process Design (DPD)

Johnson & Johnson Innovative Medicine

20h•$102,000 - $177,100•Onsite

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Engineering & Property Services is recruiting for a Manager, Digital Process Design (DPD), located in New Brunswick, New Jersey, Cork, Ireland & Beerse, Belgium. Fueled by innovation at the intersection of biology and technology, MedTech is developing the next generation of smarter, less invasive, more personalized treatments. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. The Digital Process Design (DPD) Manager is accountable for the end-to-end design, performance, and digital enablement of assigned E&PS business processes. This role ensures processes are fit-for-purpose, data-driven, and AI-enabled, with clearly defined data capture standards, automation opportunities, and continuous improvement mechanisms. The DPD Manager acts as the liaison between business operations, digital product teams, and data/AI capabilities, ensuring process outcomes, data quality, and technology solutions are tightly aligned!

Requirements

Bachelor’s or equivalent university degree in Engineering, Data, Business, Digital, or similar.
6-8 years of proven track record in Business process ownership or operational leadership and Digital transformation or data-enabled programs.
Validated ownership of end-to-end business processes (design → implement → measure → innovate), including process mapping, controls, indicators, and continuous improvement.
Data-first mentality: define “data at source,” act as process-side owner of critical data elements and embed data-quality controls into workflows.
Experience partnering with Data Science/Analytics and Digital/Product teams to identify/prioritize AI/analytics use cases and translate business needs into implementable requirements.
Technical fluency with SQL and data concepts.
Hands-on familiarity with process-mapping tools (Visio/Lucidchart/BPMN) and BI tools for measurement.
Practical experience defining automation opportunities (RPA, workflows, system integrations) and working with product/engineering to operationalize them.
Strong customer management, change leadership, and clear interpersonal skills; accountable for measurable process outcomes.
Proficiency (oral & written) in the English language.
Ability to travel up to 10% domestically and internationally.

Nice To Haves

Master's or equivalent degree in Engineering, Data, Business, Digital, or similar.
Experience in Engineering, Facilities, Manufacturing, or asset-intensive environments.
Hands-on analytics/ML experience (prototyping in Python/R, model validation, operationalization).
Experience with cloud data platforms and data governance (e.g., Snowflake/Databricks) and modern BI tooling (Power BI, Tableau).
Direct experience with RPA/orchestration platforms (UiPath, Automation Anywhere) and IoT/predictive maintenance for physical assets.
Demonstrated ability in engineering, facilities/asset management, construction, or regulated/safety-critical environments.
Proven track record to scale processes and digital solutions across multiple sites/regions and influence in large, cross-functional organizations.
Certifications such as Lean Six Sigma (Green/Black Belt), PMP, CBPP, or CDMP.

Responsibilities

Co-Own assigned E&PS business processes across their full lifecycle (design → implement → measure → innovate).
Support and guide functional teams on their business processes, end-to-end. (design → implement → measure → innovate).
Define and co-maintain process maps, controls, indicators, and success metrics.
Lead process re-engineering initiatives, including simplification, standardization, and automation.
Ensure processes are designed to be digital-first and AI-ready, not retrofitted.
Define “data at source” requirements within business processes.
Partner with Data Stewardship to ensure clear data definitions and standards, consistent data capture methods and high data quality with respect to completeness and timeliness
Embed data quality controls directly into workflows and systems.
Act as the process-side owner of critical data elements associated with the process.
Identify and prioritize AI use cases within owned processes (e.g., forecasting, anomaly detection, predictive maintenance, workflow optimization).
Collaborate with Data Science, Analytics, and Digital Product teams to translate business needs into AI/analytics requirements, validate AI outputs against real-world process performance, and ensure AI solutions are operationalized, trusted, and embraced by users.
Work with Digital Product Owners to ensure technology solutions enable standardized data capture, scale across sites and regions, and integrate cleanly into the E&PS data ecosystem
Serve as the single accountable owner for process performance.

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year