Manager, DashMart - Growth Strategy& Operations

DoorDash USA • Los Angeles, CA

4h • Hybrid

About The Position

We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps.
As a Manager on our DashMart Growth Strategy & Operations team, you will lead a team of 2 associates and own high-impact initiatives from end to end—including developing the initial strategy, executing with precision, and analyzing results to inform future decisions. You will own annual volume planning and forecasting processes, and deliver weekly performance reporting with clear insights and actionable recommendations. You’ll collaborate closely with cross-functional partners in product, category management, and finance to identify and scale growth levers. You will work on initiatives that drive customer conversion through personalized shopper experiences, in-app merchandising, and occasions strategies. You will report into the Director of DashMart Growth Strategy & Operations within our New Verticals organization. This is a hybrid role, with a blend of in-office and remote work.
You’re excited about this opportunity because you will…
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations, and lead your own pod to build this new line of business for DoorDash.

Requirements

• You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
• You are a leader. You have 1+ years of experience managing high-performing teams.
• You have 6-8+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
• You have completed your BS/BA Degree.

Responsibilities

• Lead a team of 2 associates and own high-impact initiatives from end to end—including developing the initial strategy, executing with precision, and analyzing results to inform future decisions.
• Own annual volume planning and forecasting processes, and deliver weekly performance reporting with clear insights and actionable recommendations.
• Collaborate closely with cross-functional partners in product, category management, and finance to identify and scale growth levers.
• Work on initiatives that drive customer conversion through personalized shopper experiences, in-app merchandising, and occasions strategies.
• Transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
• Assess the operational and financial impacts of your decisions, and iterate based on data.
• Work with a cross-functional team, including marketing, design, product, and operations, and lead your own pod to build this new line of business for DoorDash.

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager