Manager, Counsel: Servicing and Servicing Strategy (Hybrid)

Capital One•McLean, VA

8d•$144,000 - $180,800•Hybrid

About The Position

Manager, Counsel: Servicing and Servicing Strategy (Hybrid) Capital One’s growing Legal department will allow you to showcase your talents in a fast paced, fun environment. At Capital One, you get to work with bright and intelligent individuals who will help elevate you to a new level. If you enjoy working with a team of high performing top talent, Capital One is the place for you! Our Legal team thrives on collaborating and creates an environment where everyone’s voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence management as well as the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work life balance. An opportunity exists for an experienced attorney to join Capital One’s Consumer and Small Business Legal team. The attorney in this role will be a key advisor to Capital One servicing, a core and critical function that is rapidly evolving and incorporating technology to enhance customer and associate experiences and outcomes. You’ll partner with the business to learn about and understand the business intent, including relating to generative AI, investigate and assess the legal and business risks, and ultimately help the team mitigate risk and reach their business goals. You’ll also review contracts and other servicing materials to anticipate risk and protect the business, and you’ll work in coordination with compliance, risk, legal, and the business to support the development of a cutting-edge program that is fully compliant with the evolving and dynamic state and federal regulatory environment. In this role you'll have the opportunity to learn and partner with the bright, collaborative and dynamic group of attorneys who support the Capital One card business, as well as build working relationships across the Legal department. And you’ll work in a collaborative, supportive environment that values your insights, promotes continuous learning, and rewards hard work and creative thinking. To succeed in this role, you’ll need strong legal analytical skills, with excellent attention to detail and nuance. Written and oral communication skills are key, as is the ability to organize and convey thoughts succinctly and flexibly adapt to new technologies.

Requirements

Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel

Nice To Haves

4+ years of experience as an attorney in a law firm, in-house legal department or government agency doing work related to the financial service industry
Proficiency with consumer financial regulatory laws
Familiarity with and interest in emerging technologies in consumer financial services and the ability to assess associated legal risks
Experience reviewing, drafting, and interpreting complex commercial agreements with the ability to identify and mitigate legal and operational risk
Ability to work in a dynamic environment and flexibility to adapt to changing needs
Ability to work in a collaborative manner, and clearly communicate complex legal principles to colleagues that range from frontline agents to business leaders
Ability and desire to learn new areas of law
Ability and willingness to work as a team player
Strong communication and interpersonal skills
Strong analytical and organizational skills

Responsibilities

Identifying and assessing legal risks associated with Capital One credit card products and related business operations, including as they relate to contracts, servicing materials, and new technologies and innovative processes
“Translating” the laws and legal requirements for the business teams and the business intent for the legal team and legal subject matter experts
Ensuring that support is provided in a timely manner in order to meet regulatory and business requirements
Actively engaging with colleagues to provide legal support as part of a collaborative and cross-functional team
Partnering internally with other business counsel and legal subject matter experts to drive consistency and best practices
Partnering closely with other Compliance and Risk advisors to drive comprehensive and consistent support

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website .
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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