Manager Content Test and Preparation

National Louis University • Chicago, IL

3d • $58,202 - $84,393 • Hybrid

About The Position

The manager of Content Test Success and Preparation provides leadership and oversight for all content test support initiatives across Early Childhood Education (ECE), Elementary Education (ELE), Secondary Education (SEC), Special Education (SPE), and Bilingual endorsement pathways. The Manager’s primary responsibility is to increase content test passage rates for students in Undergraduate Educator Preparation programs that lead to licensure and subsequent endorsements.
This position leads the design, coordination, and evaluation of both on-ground supports and events for UGC Pathways, as well as online workshops and events for Transfer Online students, ensuring that all initiatives are aligned with state licensure test frameworks and university curriculum. The manager oversees a comprehensive model of student support, including the management and coordination of study tables for on-ground students, workshops, tutoring, and embedded course supports. The manager also supervises staff or specialists as needed to execute these initiatives.
The manager collaborates closely with the National College of Education and Undergraduate College to track student engagement, test participation, and passage data, using insights to continuously improve the content test success model. They collaboratively work across departments to ensure coordinated student preparation and a smooth transition into practicum and student teaching.
This role serves as a strategic partner to program directors, chairs, and faculty across the university, providing leadership on equitable and data-informed approaches to test preparation and licensure success. This position is a grant funded position through October 12, 2028 or other date as determined by the funder and/or University Leadership.

Requirements

• Master's Degree in Early Childhood Education, Elementary Education, Middle Grades, Secondary, Special Education, or ESL/Bilingual Education. Endorsed to teach in one or more of the areas of concentration (demonstrating successful passage of applicable content test (s).
• Five plus (5+) years demonstrated ability to support large groups, small groups and individual students in the passage of standardized tests. Experience must include demonstrated success with test taking strategies, academic writing, reading comprehension, and the development of executive functioning skills.
• Five plus (5+) years ability to manage multiple projects simultaneously, especially related to developing new projects and managing continuing projects and employing thoughtful continuous improvement systems/processes.
• Five plus (5+) years Worked as a classroom teacher in an ECE, ELE, MGE, SEC, SPE and/or ESL/Bilingual classroom setting.
• Five plus (5+) years demonstrated experience in navigating complex situations requiring collaborative, relationship-focused, proactive, student-centered decision-making.
• Three plus (3+) years demonstrated organizational skills in using various technologies, applications, and programs to accomplish work tasks.
• Three plus (3+) years ability to collect and analyze data and use a data-decision making framework when guiding programmatic decisions, innovations and/or continuous improvements.

Nice To Haves

• Bilingual in English and Spanish preferred.

Responsibilities

• Lead and manage all aspects of content test support programming for ECE, ELE, SEC, SPE, and Bilingual licensure areas.
• Supervise specialists or assistants who facilitate workshops, tutoring, and course-based supports.
• Oversee both on-ground supports—including the on-campus study tables at the Chicago and Wheeling locations—and events for UGC Pathways students, as well as online workshops and events for Transfer Online students.
• Establish annual goals, timelines, and success metrics aligned to institutional and state standards.
• Facilitate regular team meetings to review progress, share data insights, and align upcoming initiatives across licensure areas.
• Supervise Content Test Specialists and Professional Adjunct Lecturers (PALS) and Student Workers who are dedicated content success specialists; ensure continuity of exceptional quality across student centered tutoring and workshops; facilitate team meetings; assign students for 1-1 supports; share resources; collaborate on supports; provide support as needed.
• Collaborate with program Chairs and course managers to embed test-aligned content and strategies into courses.
• Provide guidance on aligning curriculum to licensure assessments and maintain shared resources for faculty integration.
• Offer faculty development sessions and serve as a resource for incorporating test preparation into coursework.
• Partner with NCE and UGC teams to collect and analyze engagement data, test participation, and passage rates.
• Use data insights to refine programming and make evidence-based recommendations for curriculum and support improvements.
• Prepare regular reports on outcomes and lead quarterly data review meetings with program Chairs and departmental teams to report on progress, trends, and key metrics, and to identify opportunities for continuous improvement.
• Use data insights to inform a completion coaching list to track students that need additional support.
• Oversee the design and delivery of student-facing supports, including group workshops, individual tutoring, asynchronous modules, and test readiness resources in the LMS.
• Ensure supports address not only content knowledge but also test-taking strategies, executive functioning, and confidence-building approaches.
• Serve as a resource to staff and faculty during SSC meetings in Content Test breakout room; provide professional development and resources to faculty designed to support the academic writing of multilingual students; collate and distribute resources widely.
• Work collaboratively across departments align test preparation with academic milestones and support students’ successful transition into practicum and student teaching.
• Partner with NCE and UGC to track student engagement, licensure progress, and content test passage rates, ensuring accurate and timely data sharing across departments.
• Serve as a liaison among advisors, coaches, field coaches, and field specialists to coordinate student support and communication.
• Collaborate with faculty and staff across the university to share best practices and strengthen university-wide approaches to content test preparation and licensure success.
• Lead communication and outreach efforts promoting content test supports through presentations, workshops, digital marketing, and student success events.
• Develop materials and campaigns to increase student engagement in both on-ground and online environments.
• Provide professional learning opportunities and resources for faculty and staff focused on culturally responsive test support strategies and academic writing for multilingual students.
• Facilitate discussions and resource sharing across departments.
• Additional Duties as assigned by the Directors of ECE and ELE.

Benefits

• NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager