Manager, Concessions (54778)

DIAMOND BASEBALL HOLDINGS LLC•Lawrenceville, GA

5d•Onsite

About The Position

The Concessions Manager is responsible for effectively and profitably managing concessions operations for all baseball and non-baseball events at Coolray Field. This position reports to the Director, Food & Beverage.

Requirements

Previous leadership experience in the food and beverage industry (high- volume, concessions experience preferred), to include the management of a large staff
Strong commitment to delivering on an exceptional fan experience
Customer service oriented with the ability to interact with all levels of management
Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
Excellent written and verbal communication; ability to collaborate and influence
Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
Ability to work all Gwinnett Stripers home games and non- baseball events

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Hire, train, and manage a team of seasonal employees
Ensure the proper setup of all concession stands, portables, and bars
Maintain a strong presence in all concession areas throughout the entirety of the event, troubleshooting any issues
Provide concessions team with all pertinent information, ensure successful operations
Collaborate with the Executive Chef and Director of F&B to create an exciting concession menu and ensure proper execution of all offerings
Work closely with the Director of F&B to manage costs as it relates to labor, food and beverage, operating supplies, smallwares, etc working within established budgets
Ensure that all equipment is in proper operational condition and is cleaned on a regular basis
Constantly communicate with the front office for information and updates regarding attendance
NPO communication and management
Sub-contractor communication and management
Aid Director of F&B in nightly and monthly inventory and reporting
Perform other related duties, tasks, and responsibilities as required; this role will support other departments as needed