Concessions Manager

Honda Center•Anaheim, CA

1d•$80,000 - $92,000•Onsite

About The Position

A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. The primary responsibilities of the Concession Manager will be the execution of food and beverage operations of all Concession stands, portables, and bars. This position will also be responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, and food quality and sanitation standards are maintained at all times. This position reports to the Director of F&B Procurement & Logistics.

Requirements

Bachelor’s degree in a related field or equivalent experience with a minimum of 2 years of experience working in a Food & Beverage environment, concessions experience preferred
Experience leading teams
Attention to detail
Excellent written and verbal communication skills
Solid organizational skills with the ability to handle multiple projects at one time
Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.)
Ability to work a flexible schedule including, nights, weekends, and holidays
Ability to work in fluctuating temperatures

Nice To Haves

Knowledge of Bypass preferred (or another POS/inventory system)
Knowledge or experience with development of beverage programs preferred/ desired

Responsibilities

Responsible for execution of Concessions operation during all events, financial oversight of labor costs and menu development, equipment cleanliness and maintenance, and operational efficiencies
Review and record product inventory quantities on a daily and monthly basis; analyze inventory levels to ensure costs are captured accurately
Ensure all pricing levels are established on Point of Sale system per listed prices on menus
Observe and monitor Concessions operation to ensure all aspects of business is executed according to event needs
Review, analyze, and reconcile sales reports to ensure accuracy of items sold and payment collected
Review, record, and reconcile gratuities received by event and paid out on bi-weekly timecards
Process and review all timecards associated with Concessions employees; submit and approve all timecards on a bi-weekly basis
Train, develop, and support employees to ensure hospitality, efficiency, and quality is delivered through all aspects of the operation
Collaborate with Chefs and other business partners to develop innovative concepts, drive revenues, and find operational efficiencies
Engage with external guests and internal partners to ensure guest satisfaction is achieved
Train employees to ensure sanitation standards and responsible alcohol service is executed at all times
Perform other duties and projects as assigned