Manager, Compliance Culture (US)

TD Bank • New York, NY

9h • $91,000 - $145,600

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. The Manager, Compliance Culture , will play a critical role in enhancing and sustaining a mature culture of compliance across the compliance organization. This individual will align with enterprise culture programs, OSFI Guideline E-13, SR 08-08 and the expectations set for risk culture by the Board and Senior Management. This role will be responsible for designing, implementing, and overseeing initiatives that embed regulatory compliance values, behaviors, and mindsets across the enterprise, ensuring the bank can proactively navigate uncertainty and maintain strong oversight and control specific to a Culture of Compliance. This individual will lead efforts to evolve and operationalize cultural maturity by aligning governance, strategic intent, resources, and behavioral norms to build a resilient and sustainable culture of compliance. The role will establish measurable standards and continuous improvement mechanisms to strengthen the bank’s regulatory compliance program.

Requirements

• Undergraduate degree or equivalent work experience
• 7+ years of experience
• Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
• Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
• Independently manages end-to-end functional programs
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Work is guided by policies and industry standards/methods
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise
• Cultural awareness and change management
• Regulatory/ Audit/ Remediation-based acumen and risk-based thinking
• Influencing and relationship-building
• Strategic planning and program execution
• Innovation and continuous improvement mindset

Nice To Haves

• 3+ years of experience in regulatory compliance, risk management, culture transformation, or organizational change in the financial services industry.
• Deep understanding of compliance frameworks, risk culture principles, and regulatory expectations (including OSFI Guideline E-13, FRB SR0808, and OCC Heightened Standards).
• Demonstrated success leading cross-functional initiatives focused on behavioral change, compliance culture, or ethics programs.
• Strong project management, facilitation, and communication skills, with the ability to influence at all levels.
• Strong communication skills that drive engagement and action.
• Proven ability to think strategically and execute tactically in a complex, fast-paced environment.
• Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CCEP) preferred.

Responsibilities

• Strategic Cultural Leadership : Lead the development and execution of strategies that reinforce a strong compliance culture aligned with the Global Compliance Program’s objectives. Promote integrity, accountability, and effective risk management behaviors across all levels of the organization.
• Cultural Assessment & Monitoring: Design and implement measurable standards and processes for self-assessment and continuous monitoring of compliance culture maturity and effectiveness across Global Compliance. Identify gaps, trends, and opportunities for proactive improvement.
• Governance & Independent Oversight: Support the establishment of clear roles, accountability, and governance structures to strengthen compliance ownership.
• Communication & Engagement: Develop and drive a comprehensive communication strategy with culture partners such as H.R., Risk Management, Compliance Academy, and other key stakeholders to ensure consistent messaging around the desired compliance culture. Engage stakeholders across Compliance and the business to promote shared cultural values and drive behavioral change.
• Program Development & Continuous Improvement: Own the development and continuous refresh of the Culture Report. Based on the output of the Culture Report and other key drivers establish processes for formal reflection and feedback loops to promote adaptive learning and continuous program enhancement. Serve as a key contributor to the design and evolution of compliance culture initiatives, training, behavioral reinforcement tools and other key culture drivers
• Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
• Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
• Assists Compliance team members in the use of Issues and Events system for tracking and reporting
• Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
• Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
• Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
• Interacts with control functions within the organization
• Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
• Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive

Benefits

• Growth opportunities and skill development are defining features of the colleague experience at TD.
• Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level