About The Position

About the Role: Grade Level (for internal use): 12 The Role: Manager, Compliance and Privacy Operations - Mobility The Team: Join a best-in-class global team committed to delivering timely, practical and actionable compliance leadership to advance our business and safeguard our reputation, people, and assets. This position reports directly to the Head of Privacy, Data & AI who reports to the Chief Risk, Compliance and Privacy Officer of Mobility. Responsibilities and Impact: We are seeking a highly skilled and motivated Privacy Operations & Compliance Manager responsible for operationalizing and managing core privacy processes, including data subject requests, privacy assessments, registrations, data mapping, records of processing activities, privacy mailbox administration and regulatory response coordination. The ideal candidate will bring deep expertise and proven experience in privacy compliance and have strong risk judgment and the ability to deliver practical, actionable programs that protect the company while enabling responsible business growth. What's in it for you: work in a dynamic, fast-paced environment partner closely with colleagues across the enterprise, ensuring privacy controls and processes are effectively executed and aligned with strategic objectives serve as a business-oriented, core member of the team, playing a critical role on issues of significant importance to the company

Requirements

  • 5+ years of experience in privacy, data protection, or compliance operations within a regulated or multinational environment.
  • Bachelor’s degree in Law, Business, Information Security, Business, IT or other discipline.
  • Strong operational knowledge of data subject request processes, privacy assessments and data mapping.
  • Familiarity with GDPR, CCPA as amended by the CPRA, and other global privacy frameworks.
  • Experience managing cross-functional projects and coordinating with multiple stakeholders.
  • Excellent organizational, analytical, and communications skills.
  • Proven capability to manage high-volume, complex environments with sound judgment and adaptability.
  • Fosters inclusivity and manage emotions to achieve optimal business outcomes.
  • Able to effectively pivot direction and collaborate across teams to meet strategic initiatives.
  • Exceptional business judgment and strong problem-solving abilities.
  • Excellent communication and interpersonal skills, with a demonstrated passion for the business.
  • Operates autonomously while also being a collaborative team player who brings a positive, “can do” attitude to the workplace.
  • Works effectively with other members of the Compliance, Risk and Privacy team, internal clients, and cross-functional organizations to influence and develop strategic initiatives.

Nice To Haves

  • Certifications such as CIPP/E, CIPP/US, CIPM or equivalent preferred.
  • Experience with OneTrust and automation tools.

Responsibilities

  • Data Subject Requests & Individual Rights Operations Lead operational management of data subject requests, such as rights to access, deletion, correction, portability, and restriction.
  • Develop scalable workflows and automation to improve response times and ensure regulatory compliance.
  • Coordinate and prepare the production of documents and redactions in connection with Data Subject Access Requests (DSAR).
  • Track metrics and reporting related to rights requests and response timelines.
  • Assessments Oversee operational execution of privacy assessments (e.g., Data Protection Impact Assessments, Legitimate Interests Assessments, Transfer Impact Assessments).
  • Ensure timely review and documentation of privacy risks in new or existing processes, products and technologies.
  • Support implementation of risk mitigation strategies and monitor remediation actions.
  • Data Mapping & Record Keeping Maintain and operationalize Record of Processing Activities and data inventories.
  • Collaborate with business and technology teams to maintain accurate data flow diagrams, system inventories, and processing records.
  • Support internal audits and regulatory inspections with up-to-date documentation.
  • Privacy Registrations, Policies & Operations Complete, organize, and maintain global privacy registrations and regulatory filings, ensuring all submissions are accurate, timely, and compliant.
  • Assist in reviewing, updating and administering privacy policies to ensure they accurately reflect current processing activities, regulatory requirements, and internal practices.
  • Coordinate and support operational implementation of compliance requirements.
  • Manage and maintain privacy resources on the company intranet site.
  • Respond to privacy queries and manage the privacy mailbox.
  • Compliance Monitoring & Reporting Execute monitoring activities to ensure adherence to privacy policies, procedures, and regulations.
  • Generate privacy program reports and metrics.
  • Cross-Functional Collaboration & Training Work closely with stakeholders across the enterprise to embed privacy compliance into business processes.
  • Support awareness and training initiatives to ensure employees understand privacy obligations and operational requirements.
  • Support privacy projects and initiatives.

Benefits

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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