Manager, Communications

JLL•Chicago, IL

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We’re JLL—a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 111,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. One of JLL’s three global business lines, Real Estate Management Services (REMS) partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient and responsible approach to shaping a better world of work. We provide integrated services, including Workplace Management, Project Management, Property Management and Portfolio Services. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed. We are currently seeking a Manager, Communications to lead the planning and execution of employee and executive communications for REMS Technology. This role manages engaging, informative and inspiring employee communications that reinforce our global strategy, support employee engagement and retention, and enable successful change management and transformation by successfully intertwining and embedding and promoting our technology narrative in REMS audience channels. The successful candidate will understand our REMS business and culture, and influence leaders by integrating key pieces of the REMS Technology strategy in new and existing channels. When appropriate, this individual will partner on external communications and social media to strengthen our technology market presence and support marketing campaign efforts. The candidate will understand key messages and business challenges, translating them into clear and crisp messaging points, and will adeptly guide and support the REMS Technology leadership team through communications initiatives. This role will collaborate closely with communications colleagues, supporting the wider REMS business and JLL-wide technology communications initiatives with a primary focus of promoting our technology offerings across the firm. The individual will remain aligned with external marketing initiatives and champion JLL’s brand, purpose, culture and values, positioning JLL as an employer of choice and the premier global corporate real estate services provider.

Requirements

5+ years of experience in communications with a track record of successfully delivering communications strategies and campaigns.
University Degree (English, Journalism, Communications, Public Relations or related field preferred)
Background working in a global, matrixed organization, with preference to technology companies
Experience managing multiple communications channels and reaching global audiences.
A curious and creative thinker with demonstrated success in translating broad concepts and ideas into clear, multi-channel communications.
Excellent written, digital and verbal communication skills; ability to bring disparate audiences together around an inspiring story and compelling messages.
Good stakeholder management skills and the ability to navigate a fast-paced global organization and promote priorities of multiple senior leaders concurrently.
Collaborative individual who works well in a team environment.
Understanding of, and commitment to, client service and our strong focus on technology
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

University Degree (English, Journalism, Communications, Public Relations or related field preferred)
Background working in a global, matrixed organization, with preference to technology companies
Previous experience in technology related industries preferred

Responsibilities

Develop and execute successful employee and executive communication strategies and programs that align to business mission and goals, with clear measurement and objectives
Understand and clearly articulate our technology goals and objectives in relation to the business’ mission, values and strategic direction in all communications
Develop robust communication plans that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachable
Possess the ability to influence stakeholders and decision-makers and earn their support
Support the technology leaders in developing internal and external messaging to launch new products and existing product enhancements
Work closely with executives to prepare speeches, scripts and presentations for main stage speaking engagements, including internal and external events
Monitor social media for topics relevant to each executive’s area of expertise
Develop thought leadership blog posts and contribute articles on behalf of executives on channels like LinkedIn
Partner with Public Relations/external communications on executive messaging and key story placements
Manage the organization’s major intranet, collaboration sites and internal communities
Collaborate with global colleagues and counterparts to ensure aligned and consistent messaging drives desired results across geographies and partnering business lines