Manager, Colleague Productivity Product Owner

Pfizer•New York City, NY

2d•Hybrid

About The Position

Use Your Power for Purpose Colleague Productivity Products is a core area of Pfizer Digital, empowering colleagues with tools for finding and curating knowledge, collaborating on files and documents, meeting together virtually and in person, and communicating corporate messaging throughout the enterprise. We are seeking a highly skilled and motivated Manager Product Owner that will lead our roadmap and strategy around these critical tools . This role is responsible for the working with our external partners and internal stakeholders to create the roadmaps for these products . They will also lead and communicate the vision for these product categories and work with our training teams to empower Pfizer to use them effectively . What You Will Achieve In this role, you will: Product Roadmap Stewardship Be the owner of multiple product roadmaps. Must be able to: Define and maintain quarterly/annual product roadmaps aligned to business objectives , customer needs, and budget constraints. Balance capacity across teams and vendors; proactively manage cross product dependencies and risks. Socialize roadmap decisions and trade offs with leadership and stakeholders, keeping plans current as data and priorities evolve. Outcomes & KPI Ownership Establish, track, and communicate the measures that define success. Must be able to: Set outcome based KPIs/OKRs for each product and the portfolio (e.g., adoption, satisfaction, reliability, cost to serve, cycle time, release frequency). Build measurement plans and instrumentation; ensure dashboards provide leading/lagging indicators and clear targets. Run regular performance reviews; identify insights and actions; adjust the roadmap and backlog to improve value realization. Backlog Management & Delivery Readiness Translate strategy into prioritized work for agile execution. Must be able to: Convert outcomes into epics/features/user stories with crisp acceptance criteria and definition of done. Maintain a transparent, continuously prioritized backlog across products; manage scope and aging. Prepare teams for delivery (grooming, PI/quarterly planning) and ensure increments land on time and meet quality standards. Stakeholder Engagement & Voice of the Customer Create a tight feedback loop with customers and partners. Must be able to: Lead discovery (interviews, surveys, telemetry) to validate problems, propositions, and experience quality. Represent the customer in decision forums; reconcile input from business owners, compliance, support, and engineering. Drive launch/adoption plans in partnership with change/training teams; measure and improve adoption and satisfaction. Governance, Financials & Risk Run the product as a business. Must be able to: Own investment cases and benefit realization; monitor budget vs. value and optimize run/grow/transform spend. Maintain product lifecycle governance (privacy, security, accessibility, compliance) and vendor/SOW performance. Identify and mitigate risks; maintain clear decision logs and auditable artifacts. Communication & Leadership Create clarity, generate energy, and deliver success across the portfolio. Must be able to: Craft a compelling narrative for strategy, outcomes, roadmap, and KPI performance; tailor communications for execs, teams, and customers. Make timely , transparent tradeoffs, drive alignment across Digital, business units, and vendors. Explain technical decisions in ways that non-technical folks can understand Be highly collaborative with leadership both inside and outside of Digital Ecosystem & Integration Mindset Ensure products fit together coherently and responsibly. Must be able to: Apply platform a s product thinking; reuse standards, patterns, and shared services to speed delivery and reduce risk. Coordinate with architecture, security, data, and support teams to keep integrations and SLAs robust.

Requirements

Bachelor's degree in technology or a related field w/ at least 4 years of applicable experience or Master's Degree and 2+ years of experience or associate's degree plus 8+ years of experience or a High School diploma plus 10+ years of experience.
Proven experience in software development, large-scale applications, Generative AI, or a related field.
Excellent analytical and problem-solving skills.
Ability to interpret complex data and translate it into actionable insights.
Strong communication and presentation skills. Ability to convey technical information to non-technical stakeholders effectively.
Generative AI skill and experience using Generative AI.
Understand product roadmaps, backlogs and tools to facilitate
Ability to work collaboratively with cross-functional teams.
Experience in managing and prioritizing multiple projects simultaneously.
Experience leading cross-functional teams.
Stay up-to-date with the latest trends and best practices in Generative AI.
Understand the product space assigned.

Nice To Haves

Experience in consumer digital products and associated technical project management roles is highly desirable.

Responsibilities

Product Roadmap Stewardship Be the owner of multiple product roadmaps. Must be able to: Define and maintain quarterly/annual product roadmaps aligned to business objectives , customer needs, and budget constraints. Balance capacity across teams and vendors; proactively manage cross product dependencies and risks. Socialize roadmap decisions and trade offs with leadership and stakeholders, keeping plans current as data and priorities evolve.
Outcomes & KPI Ownership Establish, track, and communicate the measures that define success. Must be able to: Set outcome based KPIs/OKRs for each product and the portfolio (e.g., adoption, satisfaction, reliability, cost to serve, cycle time, release frequency). Build measurement plans and instrumentation; ensure dashboards provide leading/lagging indicators and clear targets. Run regular performance reviews; identify insights and actions; adjust the roadmap and backlog to improve value realization.
Backlog Management & Delivery Readiness Translate strategy into prioritized work for agile execution. Must be able to: Convert outcomes into epics/features/user stories with crisp acceptance criteria and definition of done. Maintain a transparent, continuously prioritized backlog across products; manage scope and aging. Prepare teams for delivery (grooming, PI/quarterly planning) and ensure increments land on time and meet quality standards.
Stakeholder Engagement & Voice of the Customer Create a tight feedback loop with customers and partners. Must be able to: Lead discovery (interviews, surveys, telemetry) to validate problems, propositions, and experience quality. Represent the customer in decision forums; reconcile input from business owners, compliance, support, and engineering. Drive launch/adoption plans in partnership with change/training teams; measure and improve adoption and satisfaction.
Governance, Financials & Risk Run the product as a business. Must be able to: Own investment cases and benefit realization; monitor budget vs. value and optimize run/grow/transform spend. Maintain product lifecycle governance (privacy, security, accessibility, compliance) and vendor/SOW performance. Identify and mitigate risks; maintain clear decision logs and auditable artifacts.
Communication & Leadership Create clarity, generate energy, and deliver success across the portfolio. Must be able to: Craft a compelling narrative for strategy, outcomes, roadmap, and KPI performance; tailor communications for execs, teams, and customers. Make timely , transparent tradeoffs, drive alignment across Digital, business units, and vendors. Explain technical decisions in ways that non-technical folks can understand Be highly collaborative with leadership both inside and outside of Digital
Ecosystem & Integration Mindset Ensure products fit together coherently and responsibly. Must be able to: Apply platform a s product thinking; reuse standards, patterns, and shared services to speed delivery and reduce risk. Coordinate with architecture, security, data, and support teams to keep integrations and SLAs robust.

Benefits

In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program.
We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

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