Global Product Owner – Colleague Assistant

Zoetis • Parsippany-Troy Hills, NJ

4d • $146,000 - $209,000

About The Position

The Global Product Owner for the Colleague Assistant (HR Domain) leads the strategic direction, delivery, and ongoing enhancement of the Colleague Assistant across 70+ markets. This role is accountable for ensuring the product achieves business objectives, drives global adoption, and delivers measurable value to the organization.

Requirements

• Customer/Employee Experience Design: Expertise in designing and optimizing digital journeys that drive engagement and satisfaction.
• Knowledge Management: Experience implementing standard approaches for knowledge management.
• Agile Product Ownership: Proven ability to write user stories, manage backlogs, and facilitate Agile ceremonies.
• Global & Multilingual Experience: Track record of delivering products across international markets and languages.
• Cross-Functional Collaboration: Strong ability to influence and align stakeholders in a complex, matrixed organization.
• Interpersonal & Communication Skills: Excellent verbal and written communication skills for technical and non-technical audiences.
• Minimum 8-10 years of progressive experience in product management, product ownership, and/or HR technology leadership roles.
• Demonstrated experience delivering digital HR products or platforms at scale, ideally within a global, multi-market environment.
• Proven track record of driving successful product launches and adoption in large organizations.
• Experience working in Agile/Scrum environments, including backlog management and facilitation of Agile ceremonies.
• Strategic thinking with the ability to translate business goals into actionable product roadmaps.
• Strong analytical skills, with proficiency in leveraging data and metrics to drive decision-making and continuous improvement.
• Excellent stakeholder management and influencing skills, including the ability to communicate and present to executive audiences.
• Advanced project management capabilities, with a focus on delivering complex initiatives on time and within budget.
• Solid understanding of change management principles and techniques to drive product adoption.
• Ability to balance global standards with local customization needs.
• Technical aptitude to collaborate effectively with engineering, design, and data teams.

Nice To Haves

• Prior exposure to HR systems (e.g., Workday, SuccessFactors, ServiceNow) or digital assistants is highly desirable.
• Multilingual skills or experience working with multilingual teams is a plus.
• Master’s degree (MBA, MS, or equivalent) is strongly preferred.
• Relevant certifications (e.g., Certified Scrum Product Owner, Agile Practitioner, Project Management Professional) are highly advantageous.
• Interested candidates should demonstrate a passion for digital transformation, a global mindset, and a commitment to driving exceptional colleague experiences.

Responsibilities

• End-to-End Accountability
• Own the business case and continuously refine the value proposition for the Colleague Assistant (HR Domain).
• Establish, track, and report on KPIs to measure product success, adoption, and impact.
• Ensure delivery outcomes align with business goals, maintaining accountability from ideation to value realization.
• Vision & Roadmap
• Develop and articulate a compelling product vision aligned with HR and organizational strategy.
• Create and maintain a strategic roadmap for global rollout, enhancement, and scalability.
• Engage stakeholders to ensure roadmap priorities reflect business needs and market trends.
• Product Delivery & Adoption
• Oversee all phases of product delivery, from development to launch and post-launch support.
• Drive product adoption through change management, training, and stakeholder engagement.
• Monitor colleague feedback and usage data to inform ongoing improvements and maximize value realization.
• Requirements & Enhancements
• Manage and prioritize product requirements in collaboration with HR, ZTD, and business partners.
• Maintain a backlog of enhancements and new features, balancing global consistency with local needs.
• Facilitate agile huddles and ensure clear, actionable requirements for development teams.
• Stakeholder Management
• Serve as the primary point of contact for HR, business leaders, and technical teams regarding the HR Digital Assistant.
• Build strong relationships with global and local stakeholders to ensure alignment and support.
• Communicate progress, risks, and delivered value to executive sponsors and other key stakeholders.
• Continuous Improvement
• Leverage analytics and market insights to identify opportunities for product optimization.
• Ensure the Colleague Assistant (HR Domain) evolves to meet changing business, regulatory, and user needs.
• Champion a culture of innovation and excellence within the product team.

Benefits

• In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level