Manager, Clinical Operations

PHOENIX PHYSICAL THERAPY•Bloomsburg, PA

5d•Onsite

About The Position

POSITION SUMMARY: Oversees the daily operations, finances, and staff of WorkPlace Health. Responsibilities include managing budgets, leading staff, maintaining policies and procedures and cultivating relationships with employers.

Requirements

Bachelor’s degree; preferably in a healthcare related field
2 Years of healthcare administration or operations management experience required
Current CPR Certification
Ability to development relationships
Oral and written communication skills.
Problem/Situation Analysis.
Varied activities including sitting, walking, squatting, stooping, lifting, bending, reaching.
Must be able to exert and lift up to 50 pounds.

Responsibilities

Oversee recurring and daily operational functions across multiple clinics
Onboard new Employers for each WPH Clinic location ensuring a steady pipeline of growth for each location.
Accountable for EBITDA Growth YoY
Identify and implement opportunities for process improvement, efficiency, and service quality enhancement
Collaborate with Clinic Directors and the management team to develop and execute operational systems, plans, and staffing models that support growth objectives
Manage day-to-day clinic operations, including resource allocation, staff scheduling, facility utilization, and equipment/supply management
Resolve operational challenges related to staffing, workflow, and patient care
Recruit, train, supervise, and mentor clinical and non-clinical staff; lead a high-performing team to support clinic success
Oversee clinic budgets, control expenses, and maximize revenue and cash flow
Ensure accurate billing practices and compliance with contract rates, payer guidelines, and reimbursement protocols
Support development of new business opportunities through operational readiness
Approve and allocate resources based on business priorities and facility needs
Maintain a safe, secure, and compliant work environment in accordance with legal and regulatory standards
Cultivate and maintain strong relationships with client executives, referral sources, and community healthcare providers
Drive continuous improvement initiatives focused on operational efficiency and patient outcomes
Collaborate with corporate departments (HR, IT, Compliance, Finance) to support clinic operations and service delivery
Perform other duties as assigned