Manager, Clinic Operations

UnitedHealth Group•Chandler, AZ

19d•$71,200 - $127,200

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Requirements

2+ years of related experience; one year of which being in a supervisory capacity
Proven knowledge of professional billing and various healthcare requirements including, but not limited to, access, coding, billing, collections, practice management systems, payer relations, appeals, and authorization process
Driver’s License and access to reliable transportation

Nice To Haves

Managed Care experience
Related experience in technical or specialty areas
Proven ability to communicate effectively; ability to analyze and interpret data; ability to plan, develop and coordinate multiple projects

Responsibilities

Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies. Delegates staff effectively; demonstrating the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately
Daily monitoring of charge capture patient encounters, co-payment collections, accounts receivable, denials, cash collections and credit/refunds. Develops reporting mechanisms to provide accurate updates to clinic/site Management Team on process improvements regarding revenue related activities
Works closely with Director to ensure sound fiscal and business performance within clinic/site, and implements any necessary changes/modifications as directed by Director
Managing staff schedules, including physician, on a daily basis to ensure optimum scheduling and coverage of Clinic services. This includes monitoring staff and physician requests for time off to ensure proper coverage at all times
Ensures staff and leadership training and development programs are implemented, monitored and enforced in compliance with organizational initiatives and regulatory requirements. Develops opportunities for personal and professional goal achievement for self and assigned staff
Works closely as part of clinic/site Management Team to align processes and clinic outcomes with The Group strategic plan
Performs other duties as assigned