Manager, Client Audit

CVS Health

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About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. There are two (2) positions associated with this posting Position Summary We’re seeking a Client Audit Manager to lead and support Client‑Initiated Audits for AON coalition clients, with a primary focus on Client Pricing. In this client‑facing role, you will manage audit projects from start to finish, coordinating with third‑party consultants, auditors, and internal partners across Client Account Teams, Benefits, Legal, and Trade. You will play a key role in ensuring audits are completed accurately, consistently, and with minimal business disruption. This includes resolving audit exceptions and identifying opportunities to strengthen processes and reduce future risks.

Requirements

• 5+ years of experience in project management, PBM, pharmacy, and/or audit.
• 1+ years of experience with Microsoft Excel, Word, and Outlook.
• Prior customer service or client‑facing experience.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects in a fast‑paced, dynamic environment.

Nice To Haves

• AS400 claims navigation experience preferred.
• 3+ years of experience in Compliance, Risk Management, or a related field.

Responsibilities

• Manage and oversee client‑requested pricing audits, primarily for AON coalition clients.
• Collaborate with internal teams and external auditors/consultants to execute audits effectively.
• Ensure timely and accurate resolution of audit exceptions.
• Identify and recommend process enhancements to reduce audit‑related risks.
• Support additional audits as business needs allow.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager