Manager, Cash Receipts

AMN Healthcare•San Diego, CA

19d•$75,000 - $89,000•Hybrid

About The Position

Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker’s Top 150 Places to Work in Healthcare — three years running. Consistently ranked among SIA’s Largest Staffing Firms in America . Honored with Modern Healthcare’s Innovators Award for driving change through innovation. Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006. The role is hybrid with 2 days onsite per week. Job Summary The Manager, Cash Receipts leads the cash application operations and and gives direction and leadership to Cash Receipts Teams on an enterprise basis. Performs functions required to supervise the accuracy and timeliness of Client Accounts Receivable Cash activity and ensures these functions are conducted with the highest level of customer service and financial accuracy.

Requirements

Confidentiality
Customer Focused
Adept with numbers and financial reports
Knowledge of Generally Accepted Accounting Principles (GAAP)
Effective Communication
Bachelor’s degree in Accounting, Finance, or a related field plus 5-7 years of experience in cash application or accounts receivable OR High School Diploma/GED plus 9-11 years of work experience
At least 2 years in a supervisory or managerial role.
Strong understanding of cash application systems and ERP platforms (e.g., SAP, Oracle, Great Plains, and PeopleSoft 9.2).
Excellent analytical, organizational, and communication skills.
Proven ability to lead and motivate a team in a fast-paced environment.
Proficiency in Microsoft Excel and financial reporting tools.
Experience with month-end close processes and AR to GL reconciliation.
Detail-oriented with a commitment to accuracy and continuous improvement.

Responsibilities

Oversee daily cash application operations, ensuring timely and accurate posting of customer payments.
Set clear team goals and performance expectations aligned with departmental objectives.
Foster a collaborative and inclusive team culture that encourages open communication and continuous improvement.
Coach, mentor, and develop staff through regular feedback, training, and career development opportunities.
Drive accountability and performance by monitoring individual and team metrics and providing constructive guidance.
Manage and mentor a team of cash application specialists, providing training, guidance, and performance feedback.
Collaborate with AR, Billing, and Client Account teams to resolve payment discrepancies and unapplied cash.
Monitor and report on cash receipt metrics, identifying trends and areas for improvement.
Ensure compliance with internal controls and company policies related to cash handling and financial reporting.
Support month-end, quarter-end and year-end close processes, including AR subledger reconciliation and GL alignment.
Reconcile cash receipts to bank statements/deposits, ensure no unapplied payments, resolve discrepancies between posting and bank deposits
Prepare client-specific schedules and documentation for external auditors and serve as the primary liaison for Accounts Receivables and Cash Receipts during audit engagements.
Set up and monitor key performance indicators (KPIs) for cash applications productivity, quality, and timeliness, drive improvement goals.
Lead process improvement initiatives to streamline cash application workflows and enhance operational efficiency.
Serve as a point of escalation for complex cash receipt issues and customer payment inquiries.
Develop and maintain standard operating procedures (SOPs) for cash receipt processes.
Coordinate with IT and ERP teams to optimize system functionality and reporting capabilities.
Drive or support implementation of new systems / automation / ERP enhancements to improve cash applications efficiency (e.g., increase electronic remittance, reduce manual postings)