Manager, Career Support Services

Management and Training Corporation•San Bernardino, CA

9h•Onsite

About The Position

MTC is proud to operate the Inland Empire Job Corps Center in San Bernardino, CA, where staff provide quality services to local youth. The company values its professional and caring employees who are dedicated to improving people’s lives. This role directly supervises the counselors, CPP instructors, and CPP instructor (AI Specialist). The Manager, Career Support Services is responsible for the management of career support and career preparation services, which includes: counseling, instruction, maximum benefits, performance evaluations and other support programs in compliance with government and management directives.

Requirements

Bachelor's degree in related field, including 15 semester hours of instruction in social services or related instruction
Five years’ experience in counseling or related field
Two years’ experience working with youth
Knowledge of human behavior, individual and group counseling techniques, management skills and case summaries
Excellent written and verbal communications skills
Computer proficiency
Valid driver’s license with an acceptable driving record

Nice To Haves

Supervisory experience

Responsibilities

Plan, coordinate and manage the administrative and programmatic activities of the department.
Evaluate staff performance, provide staff training and implement department and personnel changes as approved by the director of career training services and coordinated with human resources prior to implementation.
Assist the director of career training services in the preparation of the departmental budget; monitor and control expenditures.
Develop and implement new and revised policies and procedures affecting counseling and career preparation services; coordinate with other departments to ensure compliance with overall center directives.
Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
Develop and implement an effective counseling services and career preparation program, and ensure that each counselor is assigned a caseload consistent with guidelines; provide counseling services to a caseload of students.
Take appropriate steps to ensure that administration procedures are followed, such as adequate record keeping, and maintenance of schedules.
Participate in the training of all center staff as coordinated with the manager, human resources and the director.
Implement and maintain collaborative system of communication between counseling services and career preparation program, center staff and outside community services to facilitate student progress and performance; evaluate all center counseling components and recommend modifications.
Coordinate activities of the maximum benefits program including performance evaluation scheduling and monitoring.
Coordinate efforts to promote student retention and graduation; participate in committees to improve center outcomes.
Coordinate the delivery of mental health services with the health services administrator and the center mental health consultant.
Maintain a safe and clean work area that models high standards for a work environment.
Provide positive, quality customer services to students, staff and other center customers.
Participate in student employability programs and activities.
Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.
Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.
Maintain accountability of students and property; adhere to safety practices.
Perform other duties as assigned within his/her capabilities as determined by management.