Manager, Career Support Services

Management and Training Corporation•Joliet, IL

7h•Onsite

About The Position

MTC operates the Joliet Job Corps Center in Joliet, IL, providing quality services to local youth. The company values professional and caring employees dedicated to improving people’s lives. This role directly supervises academic instructors, the evening studies coordinator, the scheduling/testing coordinator, and the secretary. The Manager, Career Support Services is responsible for the management of academic programs in compliance with government and management directives.

Requirements

Bachelor's degree, including 15 semester hours of instruction in social services related instruction
Three years experience in counseling or related field required, two of which should be in a supervisory capacity
Experience working with youth
Excellent written and verbal communication skills
Computer proficiency
Valid driver’s license with an acceptable driving record

Responsibilities

Directly supervises the academic instructors, evening studies coordinator, scheduling/testing coordinator and secretary.
Responsible for the management of academic programs incompliance with government and management directives.
Plan, coordinate and manage the administrative and programmatic activities of the department.
Provide staff training, evaluate staff performance, implement department and personnel changes as approved by the deputy center director and coordinated with the manager, human resources prior to implementation.
Develop the departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.
Develop and implement new and revised policies and procedures affecting career counseling and career preparation; coordinate with other departments to promote center objectives.
Regularly assess and audit department for contractual compliance and quality of services to students; prepare audit and assessment reports.
Develop and implement an effective career counseling program; assign each counselor a caseload consistent with guidelines; oversee administrative functions, such as adequate record keeping, and maintenance of schedules.
Ensure case notes are entered regularly in CIS and that required documentation is up to date.
Participate in the training of center staff as coordinated with the manager, human resources; conduct training for residential staff in counseling techniques, group facilitation skills and provide support in the operation of the career success standards (CSS) training program.
Maintain collaborative system of communication between career counseling, center staff and outside community services to facilitate student progress and performance; evaluate all center counseling components and recommend modifications.
Recommend medical or psychiatric evaluation for emotional or psychological problems; evaluate results and take remedial action as warranted.
Coordinate student assessment panels, scheduling, and monitoring.
Coordinate with health and wellness staff on mental health, and health and wellness services for students.
Coordinate retention program and all others designed for special needs students.
Provide positive, quality customer services to students, staff and other center customers.
Participate in student employability programs and activities.
Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.
Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.
Maintain accountability of students and property; adhere to safety practices.
Cultivate and maintain a climate on center which is free of harassment, intimidation and disrespect to provide a safe place for staff and students to work and learn