Manager, Business Support

Walmart•Bentonville, AR

1d•$60,000 - $110,000•Onsite

About The Position

Position Summary... What you'll do... What You Will Do Drive quality and financial accuracy by developing and implementing quality improvement processes, conducting operational evaluations, completing follow‑up audits, resolving workflow issues, and establishing new or enhanced procedures to increase performance and profitability. Improve operational systems by identifying and minimizing variances, ensuring systems produce accurate results, communicating best practices and corrective actions, and creating action plans to support flawless execution. Lead strategic initiative execution by assessing processes for improvement opportunities, collaborating with cross‑functional partners, evaluating capacity and capability needs, providing feedback on plans, and overseeing integration activities. Monitor business performance by analyzing metrics, identifying trends and errors, creating insights and recommendations, and delivering reports that guide business decisions. Manage projects end‑to-end by partnering with internal and external teams, influencing schedules and budgets, mitigating risks, ensuring compliance, communicating strategy, and driving delivery of milestone objectives. Coordinate and oversee business activities by building and maintaining relationships with stakeholders, aligning plans to customer and business needs, defining goals, measuring progress, and promoting adaptability and continuous improvement. Develop and lead associates by hiring, training, mentoring, assigning responsibilities, recognizing performance, and fostering a culture of inclusion and belonging. What You Will Bring Proven experience improving quality, accuracy, and operational performance through data‑driven processes. Strong capability in designing, implementing, and sustaining process improvements. Ability to evaluate systems and workflows, identify gaps, and drive corrective actions. Expertise in managing large-scale strategic initiatives, including planning, integration, and performance tracking. Strong analytical skills with the ability to translate metrics into meaningful insights and business recommendations. Project management experience, including scheduling, budgeting, risk management, and stakeholder communication. Ability to influence cross‑functional teams, manage competing priorities, and deliver results in a fast-paced environment. Leadership skills in developing talent, promoting engagement, and building accountable, high‑performing teams. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎

Requirements

Proven experience improving quality, accuracy, and operational performance through data‑driven processes.
Strong capability in designing, implementing, and sustaining process improvements.
Ability to evaluate systems and workflows, identify gaps, and drive corrective actions.
Expertise in managing large-scale strategic initiatives, including planning, integration, and performance tracking.
Strong analytical skills with the ability to translate metrics into meaningful insights and business recommendations.
Project management experience, including scheduling, budgeting, risk management, and stakeholder communication.
Ability to influence cross‑functional teams, manage competing priorities, and deliver results in a fast-paced environment.
Leadership skills in developing talent, promoting engagement, and building accountable, high‑performing teams.
Bachelor’s degree in Business, Logistics, Computer Science, or related field and 2 years’ experience in operations, retail, project management, or related area OR 4 years’ experience in operations, retail, project management, or related area.

Nice To Haves

Masters: Business Administration
Project Management - Project Management Professional - Certification

Responsibilities

Drive quality and financial accuracy by developing and implementing quality improvement processes, conducting operational evaluations, completing follow‑up audits, resolving workflow issues, and establishing new or enhanced procedures to increase performance and profitability.
Improve operational systems by identifying and minimizing variances, ensuring systems produce accurate results, communicating best practices and corrective actions, and creating action plans to support flawless execution.
Lead strategic initiative execution by assessing processes for improvement opportunities, collaborating with cross‑functional partners, evaluating capacity and capability needs, providing feedback on plans, and overseeing integration activities.
Monitor business performance by analyzing metrics, identifying trends and errors, creating insights and recommendations, and delivering reports that guide business decisions.
Manage projects end‑to-end by partnering with internal and external teams, influencing schedules and budgets, mitigating risks, ensuring compliance, communicating strategy, and driving delivery of milestone objectives.
Coordinate and oversee business activities by building and maintaining relationships with stakeholders, aligning plans to customer and business needs, defining goals, measuring progress, and promoting adaptability and continuous improvement.
Develop and lead associates by hiring, training, mentoring, assigning responsibilities, recognizing performance, and fostering a culture of inclusion and belonging.