Manager Application Development & Support

Ryder Supply Chain Solutions • Miami, FL

2d • $100,000 - $130,000

About The Position

The Senior Manager of Application Development & Support is responsible for providing technical leadership, directing, and leading technical execution of multiple, concurrent technical solutions (custom built and 3rd party solutions) that meet business needs of internal and external customers following established technology guidelines, standards, and processes. Partner with business leadership to drive innovation of capabilities by understanding business needs and evolving technologies and participate as integral member of IT Technology Delivery Management Team responsible for defining and implementing technology strategies, capital plans and roadmaps. Provide technical leadership to team of developers to make appropriate technical decisions that will meet business needs and set team priorities based on tactical and strategic objectives, creating focus on main goals while eliminating roadblocks. Define, implement and promote processes, best practices and standards for application development and deployment including service-oriented architecture, reusable code, web usability, look & feel branding and security controls, following Agile Methodologies and Lean Six Sigma. Work closely with other departments within the IT organization to understand business demands and identify appropriate opportunities for solutions and continued innovation of technical capabilities aligning with business needs. Manage budget according to plan by preparing yearly forecast, facilitating capitol request preparation and assessing future resource needs. Manage all aspects of management tasks for team from prioritization of work, career development, and training needs. Manage all aspects of application development and support. Accountable for application performance/stability, end-to-end transactional flows, root cause analysis and corrective actions for any outages. Performs other duties as assigned.

Requirements

• Software Development and Delivery following Agile Methodologies required.
• Interact with business users at all levels of management to understand business needs.
• Bachelor's degree required or equivalent.
• Nine (9) years or more technical experience in progressive accomplishments in implementing technology enabled solutions to complex business problems required.
• Five (5) years or more experience managing IT teams involved in development, production support and maintenance of software systems required.

Responsibilities

• Provide technical leadership, directing, and leading technical execution of multiple, concurrent technical solutions (custom built and 3rd party solutions)
• Partner with business leadership to drive innovation of capabilities
• Define and implementing technology strategies, capital plans and roadmaps
• Provide technical leadership to team of developers to make appropriate technical decisions
• Define, implement and promote processes, best practices and standards for application development and deployment
• Work closely with other departments within the IT organization to understand business demands
• Manage budget according to plan by preparing yearly forecast, facilitating capitol request preparation and assessing future resource needs
• Manage all aspects of management tasks for team from prioritization of work, career development, and training needs
• Manage all aspects of application development and support
• Accountable for application performance/stability, end-to-end transactional flows, root cause analysis and corrective actions for any outages
• Performs other duties as assigned.

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager