Director, Application Development & Support
About The Position
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization We are looking for a highly skilled Senior Director of Application Development & Support. The Senior Director of Application Development & Support is responsible for the strategy, delivery, and operational excellence of Guardian’s enterprise applications, integrations, and reporting platforms. This role owns the end-to-end application lifecycle across core business systems including Sage, Albi, ADP, HubSpot, Celigo (integration platform), and PowerBI. This leader will establish a scalable application operating model, enforce strong development and testing practices, and build a high-performing team of employees and contractors. The role will partner closely with Finance, Operations, HR, Marketing, and external vendors to ensure systems are reliable, well-integrated, and aligned with business priorities. The ideal candidate brings deep experience leading enterprise application and integration teams in a PE-backed and/or high-growth environment, with a strong bias toward execution, structure, and measurable outcomes.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- 15+ years of experience in application development, enterprise systems, or integration engineering.
- 5+ years of experience leading application development or platform teams.
- Experience owning enterprise SaaS platforms (ERP, HRIS, CRM, BI, Integration).
- Strong understanding of integration architectures, APIs, middleware platforms, and data flows.
- Demonstrated experience implementing Agile / product-oriented delivery models.
- Experience in a private-equity-backed and/or high-growth environment.
Nice To Haves
- Experience with Sage, ADP, HubSpot, PowerBI, and/or Celigo (or similar platforms).
- Experience modernizing legacy or fragmented application environments.
- Background in services, field operations, or multi-location businesses.
Responsibilities
- Own overall strategy, roadmap, and operating model for Guardian’s enterprise application portfolio (Sage, Albi, ADP, HubSpot, PowerBI, Celigo).
- Establish clear system ownership, release management, and change control practices.
- Serve as escalation point for major application issues and vendor performance.
- Own integration architecture and delivery approach using Celigo and direct APIs.
- Lead M&A system integrations and including data migration from legacy systems to Guardian’s enterprise wide systems.
- Lead design and execution of integrations across finance, operations, HR, and customer-facing systems.
- Ensure data consistency, reliability, and monitoring across system-to-system workflows.
- Oversee development of PowerBI dashboards and KPI reporting.
- Partner with Finance and Operations to define standardized metrics and reporting models.
- Ensure reliable data pipelines feeding reporting platforms.
- Establish and enforce development standards, code quality, testing practices, and documentation.
- Implement Agile delivery practices, backlog prioritization, and predictable release cadences.
- Ensure solutions are scalable, supportable, and secure.
- Lead a mixed team of FTEs and contract resources (including integration engineers, BI developers, system owners).
- Hire, coach, and develop high-performing technical leaders and individual contributors.
- Build a culture of accountability, application ownership, and continuous improvement.
- Own relationships with key application and integration vendors.
- Manage SOWs, performance, and cost for contractors and implementation partners.
- Drive reductions in long-term vendor dependency where appropriate.
- Partner with Finance, Operations, HR, Marketing, and Growth teams to translate business needs into technical solutions.
- Support training enablement through documentation, sandboxes, and technical walkthroughs (training delivery owned by Operations).
Benefits
- Health, Dental, and Vision Insurance
- 401K Plan with company match
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Director
