GenAI Application Development Lead, Director

Citi • New York, NY

11d

About The Position

Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Overview of the Organization: The COO Enterprise Solution Engineering capability is responsible for the development of best-in-class technology platforms for Operations, including development of an integrated portfolio of Operations tools, end-to-end solution design for large scale transformation initiatives, design governance, and adoption of Generative AI solutions for driving operational efficiencies. Overview of the Role: This role is for an innovative Generative AI Engineer to drive the adoption of Large Language Models (LLMs) and agentic flows, focusing on process efficiencies, automation, simplification, and risk reduction across enterprise business solutions. The successful candidate will contribute to the technical direction of products and services, instil engineering best practices, and promote cultural change within the organization. This position involves close collaboration with various technology teams to push the adoption of Generative AI technologies and agentic flows across enterprise-wide applications and processes, and to develop partnerships with third-party providers for validating and adopting best-of-breed solutions.

Requirements

• Deep hands-on experience in engineering and executing enterprise solutions that scale effectively.
• Tean building, people management, and mentoring skills.
• Fluency in at least two programming languages, with a strong preference for Python and Java.
• Strong understanding of Language Models (LLMs), transformers, agentic frameworks, vector stores, and search algorithms.
• Experience with relevant frameworks such as Spring (AI, Boot, Core, etc.), N8N, Flask, LangChain, LangGraph, ADK, and MLFlow.
• Proficiency in database technologies, such as Oracle, Postgres, or MongoDB.
• Experience with messaging and integration platforms like Kafka or JMS/MQ.
• UI development skills with technologies such as React JS, Gradio, StreamLit.
• Experience designing and implementing REST and WebSocket APIs.
• Familiarity with one of the major cloud platforms including AWS, GCP, or Azure/
• Strong knowledge of infrastructure tools, including Docker, Kubernetes, Terraform, and Helm.
• Experience with build and deployment (CI/CD) tools such as Jenkins and Gradle.
• Good engineering experience with high-performance, large-scale AI/ML systems.
• Experience in model risk management, guardrails development, and developing end-user adoption pathways for AI/GenAI solutions.
• A minimum of 15+ years of professional experience in financial services.
• Strong hands-on experience with Agile delivery, product management, and value stream methodologies.
• Proven track record in producing high-quality project artifacts and senior management reports within technology or risk & controls domains.
• Demonstrated ability to structure and lead product working groups, driving consensus on requirements and facilitating the development and implementation of processes, data, and system designs.
• Motivated self-starter with the ability to quickly learn new skills and effectively navigate complex organizational structures.
• Bachelor’s degree in Computer Science, Information Technology or Engineering is required; a Master's degree is preferred.

Nice To Haves

• Proficiency in Javascript/Typescript and Golang is also highly valued.

Responsibilities

• Contribute significantly to both engineering and research initiatives within the Generative AI domain.
• Adopt a product-focused approach, ensuring the development of robust, scalable, and user-friendly solutions.
• Thrive in a fast-paced environment by continuously testing, learning, and tackling cutting-edge problems.
• Actively engage in pair programming, promote lean methodologies, and streamline processes by removing unnecessary bureaucracy.
• Prioritize rapid delivery and iterative development, demonstrating adaptability and a willingness to pivot rather than pursuing a perfect upfront solution.
• Develop foundational components and mature technology capabilities in Artificial Intelligence (AI) and Large Language Models (LLMs).
• Drive the enterprise-wide adoption and successful integration of Generative AI solutions.
• Demonstrate strong problem-solving capabilities and a proactive learning mindset, continuously acquiring new skills.
• Exhibit excellent communication and collaboration skills, effectively engaging with diverse stakeholders.
• Be adaptable and resourceful in navigating complex technical and organizational challenges
• Appropriately assess risk when business decisions are made, demonstrating sound ethical judgment and particular consideration for the firm's reputation, its clients and assets

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Director