Manager, API Implementation - (Remote - Eastern Time)

Arch Insurance Group Inc. • New York, CT

35d • Remote

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Position Strategic Analytics is a growing team at Arch that has established itself as a driving force in how the business is run. This is achieved through the implementation of real-time predictive analytic solutions that move the company forward. Our track record is 100% adoption of our tools and services. Data plays a critical role in our mission. We create best-in-class data solutions from internal and external sources by leveraging a diverse set of cloud technologies like Snowflake, the Azure tech stack, Databricks, and Python. As a Manager on the Implementation Engineering team, you will develop cutting-edge API-based solutions that put analytics at the heart of decision-making. You will work closely with other members of the Strategic Analytics team on high-profile analytics projects that drive business strategies. As a key member of the Implementation Engineering team, you will extend our capacity to deliver and push the team forward.

Requirements

• 2+ years of leading implementation engineering projects
• 4+ years of Python development experience
• 4+ years of API development experience

Nice To Haves

• 2+ years of experience in an insurance environment
• Demonstrated experience with Azure Function Apps, Snowflake, Databricks, and Azure Event Hubs
• Exposure to middleware and iPaaS tools (e.g., Boomi) to support cross-functional data connectivity and system integration.
• Practical understanding of modern MLOps lifecycles (e.g. Databricks Unity Catalog and DLT) and event-driven architecture
• Exceptional collaboration and relationship building skills
• Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces
• Resilient problem solving and critical thinking skills
• Ability to communicate effectively with different target audiences
• Flexibility – able to meet changing requirements and priorities
• College degree in Computer Science, Engineering, Statistics, Mathematics, Actuarial Science, Data Analytics, or equivalent

Responsibilities

• Lead Orchestration of real-time and batch predictive analytic solutions leveraging Azure Serverless, Databricks, Boomi iPaaS (APIM Only), and other tools
• 70% management (team leadership, delivery ownership, stakeholder coordination, change/CMR processes) and 30% technical (hands-on solutioning, architecture, and coding)
• Own change management processes, including full CMR (Change Management Request) lifecycle management from initiation through deployment and support
• Manage the development and deployment lifecycle of real time and batch analytics services
• Drive use of API-first development to expose orchestrations to internal and external consumers
• Use Python, SQL, and Snowflake to understand underlying data and processes, suggest improvements for performance and best practices, and monitor and resolve tech debt as appropriate
• Champion AI-assisted development tools like GitHub Copilot and agentic workflows to accelerate delivery timelines and standardize code quality across the engineering organization.
• Lead collaboration with internal and external project stakeholders including engagement leads, project managers, and developers
• Provide production support for deployed components for both internal and external consumers
• Manage code development and deployment using VS Code, GitHub (Actions), and jFrog for the full SDLC
• Contribute to and promote evolving best practices and compliance with all Arch architecture and security standards
• Document and manage technical workflows and implementation architecture and processes

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Manager