Manager, AP & AR Automation

Capital One•McLean, VA

About The Position

Manager, AP & AR Automation Capital One Travel is seeking a solution-oriented, detail-driven, and self-motivated Accounts Payable (AP) & Accounts Receivable (AR) Manager to support the rapid growth of our travel business. You will own day-to-day operations across both Accounts Payable and Accounts Receivable, while identifying and implementing innovative, scalable process improvements. The ideal candidate thrives in a fast-paced environment, enjoys building structure around complexity, and consistently raises the bar on accuracy, efficiency, and internal controls. We are not looking for an AP/AR expert, although prior experience here is a plus. We are instead focused on finding someone who can map out the existing processes, identify areas for optimization and automation, build and implement technical solutions to optimize workflows. Accounts Payable & Accounts Receivable Responsibilities: Take end-to-end ownership of the Accounts Payable and Accounts Receivable cycles, including AP/AR aging review, reporting, and actionable follow-up. Map current processes and identify areas for optimization Build and implement automation solutions, leveraging SQL / Python or other coding languages as well as third party resources where relevant Ensure all transactions are recorded in accordance with GAAP, and support quarterly/annual financial audits. Devise and implement tracking systems that seamlessly integrate with the rest of our Finance Operations Accounts Payable (AP) Responsibilities: Manage invoice intake, validation, and processing using Coupa Pay and TransferMate (or equivalent solutions), ensuring timely and accurate payments. Ensure proper approval routing by: Leveraging Finance reconciliation outputs and dispute engines to resolve discrepancies. Coordinating with the relevant business owners for final approval/validation when required. Maintain and improve system approval flows, GL default settings, and automated invoice batches pushed to the ERP. Support onboarding of new suppliers, including: Setting up vendors in Coupa Collecting required tax documentation (W9, W8) Ensuring appropriate GL coding, tax profiles, and approval hierarchies. Manage communication with suppliers regarding invoice status, Coupa set ups, and general AP inquiries. Ensure compliance with relevant statutory requirements. Accounts Receivable (AR) Responsibilities: Own invoicing workflows for Luxury Hotel Collection partners, using internal tools for invoice generation. Manage AR collections using Onyx or other applicable payment solutions. Monitor AR aging reports, escalate overdue receivables, and collaborate with stakeholders to ensure timely collections and dispute resolution. Ensure accurate cash application and reconciliation of receipts. Cross-Functional Collaboration & Process Improvement: Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting AP and AR. Identify and execute on automation opportunities to maximize efficiency and reduce manual touchpoints. Benchmark AP/AR performance and drive initiatives that improve speed, quality, and scalability. Contribute to building and improving SOX-compliant processes and controls.

Requirements

Bachelor's Degree or military experience
At least 5 years of experience in Accounting or Risk Management or Finance or a combination

Nice To Haves

Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field
7+ years of experience in Accounting or Risk Management or Finance or a combination
5+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
Prior ownership of Accounts Payable and Accounts Receivable
Strong written and communication skills
Prior experience in business process mapping and re-engineering
A proven track record of translating ambiguous business questions into a structured analytical plan and executing it with a high degree of independence
Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
High comfort with large datasets; strong analytical skills to identify trends, root causes, and scalable solutions.
Demonstrated ability to work autonomously, solve ambiguous problems, and improve processes from the ground up.
Experience with Coupa, Coupa Pay, or similar procurement system (SOX environment experience is a plus).
Previous Travel or technology industry experience
Proficiency in SQL, and previous experience with Python or another scripting language
Experience using programming or automation tools to streamline data and processes.
Experience in a fast-paced, high-growth environment where you've had to build processes from the ground up.

Responsibilities

Take end-to-end ownership of the Accounts Payable and Accounts Receivable cycles, including AP/AR aging review, reporting, and actionable follow-up.
Map current processes and identify areas for optimization
Build and implement automation solutions, leveraging SQL / Python or other coding languages as well as third party resources where relevant
Ensure all transactions are recorded in accordance with GAAP, and support quarterly/annual financial audits.
Devise and implement tracking systems that seamlessly integrate with the rest of our Finance Operations
Manage invoice intake, validation, and processing using Coupa Pay and TransferMate (or equivalent solutions), ensuring timely and accurate payments.
Ensure proper approval routing by: Leveraging Finance reconciliation outputs and dispute engines to resolve discrepancies. Coordinating with the relevant business owners for final approval/validation when required.
Maintain and improve system approval flows, GL default settings, and automated invoice batches pushed to the ERP.
Support onboarding of new suppliers, including: Setting up vendors in Coupa Collecting required tax documentation (W9, W8) Ensuring appropriate GL coding, tax profiles, and approval hierarchies.
Manage communication with suppliers regarding invoice status, Coupa set ups, and general AP inquiries.
Ensure compliance with relevant statutory requirements.
Own invoicing workflows for Luxury Hotel Collection partners, using internal tools for invoice generation.
Manage AR collections using Onyx or other applicable payment solutions.
Monitor AR aging reports, escalate overdue receivables, and collaborate with stakeholders to ensure timely collections and dispute resolution.
Ensure accurate cash application and reconciliation of receipts.
Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting AP and AR.
Identify and execute on automation opportunities to maximize efficiency and reduce manual touchpoints.
Benchmark AP/AR performance and drive initiatives that improve speed, quality, and scalability.
Contribute to building and improving SOX-compliant processes and controls.