Manager Aftermarket Sales and Rentals

Generac Power Systems • Marlborough, MA

3d

About The Position

We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Primary Purpose The Manager Aftermarket Sales & Rentals position is responsible for leading the aftermarket sales and rental departments in their assigned territories. This includes management of workflow and oversight of people, growth and overall performance. Responsibilities include creating monthly, quarterly, and annual sales goals, marketing strategies, RFP responses, and quotes to increase the overall market share of generators under contract with Energy Systems.

Requirements

• Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
• General knowledge of service parts and service industry including, but not limited to, basic mechanical and technical aptitude
• Incorporate time management skills by prioritizing work assignments
• Proven interpersonal skills with both internal and external customers, including being a team player to create synergy within the office and company
• Must be able to lift 40lbs
• Must be able to handle high pressure situations
• Must have basic math skills for computing percentages, multipliers, sales tax, and totals on parts orders
• Up to 50% travel and valid Driver’s License required.

Responsibilities

• Designs and directs the work of the aftermarket sales and rental teams.
• Selects, coaches, and develops staff.
• Sets clear expectations to inspire and motivate the team.
• Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary.
• Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
• RFP Responses and Quotes
• Managing a Sales Territory and meeting or exceeding revenue goals
• Partner with operations leadership to ensure overall GP goals for agreement pricing are maintained
• Weekly and monthly reporting of team and personal sales metrics
• Development of Sales strategies and marketing campaigns for Aftermarket Sales Team
• Develop costs of Aftermarket and Rental operations and manage to budget
• Maintain an up-to-date knowledge of generator system technology, including competitive industries
• Support of other Service departmental roles on an as needed basis
• Work with VP/GM of operations and new equipment sales to establish and execute effective sales strategies and programs aimed at driving customer satisfaction, attachment rate, sales growth, product service, optimizing distribution channels, pricing, and personnel development programs (including training, representative/customer meetings, marketing campaigns)
• Support contract negotiations according to company processes
• Partner with service operations leadership team to ensure monthly, quarterly, and annual sales goals are communicated as part of the sales KPIs
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business
• Maintaining a positive team environment while exceeding customer expectations.

Benefits

• This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays and 401(k) retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees