Manager, Advancement Systems & Analytics

XPRIZE Foundation

1d•Remote

About The Position

The Manager of Data Health, Salesforce Administration & Advancement Analytics serves as the primary steward of Advancement data integrity, Salesforce operational functionality, and fundraising reporting infrastructure at XPRIZE. Reporting through the Integrated Strategy team, this role supports the work of Strategic Philanthropy and Community by ensuring Salesforce effectively captures, organizes, and surfaces the information necessary to support donor engagement, prospect management, and fundraising performance. This position is responsible for maintaining the health, consistency, and usability of Advancement data within Salesforce while supporting the reporting and analytics infrastructure that informs leadership decision-making and fundraising strategy. The role also serves as a key resource for Advancement staff in the effective use of Salesforce and related reporting tools. Operating within XPRIZE’s federated CRM governance model, the role works in close collaboration with the organization’s CRM Architecture Lead and the CRM Governance Group to ensure Advancement’s use of Salesforce aligns with enterprise data architecture standards while enabling efficient and effective fundraising operations. As XPRIZE continues to expand its philanthropic reach and fundraising capacity, this position will play a critical role in strengthening the data systems that support donor engagement, operational efficiency, and strategic insight across Advancement.

Requirements

Salesforce Certified Administrator (required)
Deep knowledge of Salesforce NPSP (donations, householding, affiliations)
Advanced reporting and analytics experience, including: Salesforce Reports & Dashboards, PowerBI, Apsona Multi-Step Reporting, Declarative Lookup Rollup Summaries (DLRS)
Expertise in data hygiene and system auditing tools: DataLoader, Apsona, Field Trip
Experience integrating Salesforce with: Wealth intelligence tools (e.g., Wealth-X), Digital fundraising platforms (e.g., Funraise), Event management systems (e.g., Cvent), Marketing and communications (e.g. Mailchimp)
Experience automating workflows within Salesforce
Ability to manage end-to-end data flow from lead acquisition to gift recognition
Strong CRM system management experience in complex organizations

Nice To Haves

Advanced Administrator, Platform App Builder, or Salesforce Business Analyst (preferred)
Experience in nonprofit fundraising or advancement environments
Strong analytical thinking and attention to detail
Ability to manage data quality and reporting systems at scale
Demonstrated cross-functional collaboration skills
Ability to translate data into strategic insights

Responsibilities

Serve as primary administrator for Salesforce supporting Advancement activities
Manage system configurations aligned with fundraising workflows
Maintain dashboards and reports for Advancement leadership
Implement system improvements to enhance usability and effectiveness
Coordinate structural/architecture changes with CRM Architecture Lead and governance processes
Ensure alignment with enterprise data architecture standards
Manage user permissions and access controls
Support onboarding of new Salesforce users
Monitor system performance related to fundraising workflows
Act as primary steward of Advancement data quality within Salesforce
Monitor completeness and consistency of donor and prospect records
Identify and resolve duplicate records
Implement best practices for data entry and record management
Conduct periodic data health audits to identify systemic issues
Partner with leadership to strengthen data policies and practices
Ensure alignment with organizational data governance standards
Develop and maintain Salesforce reports and dashboards
Provide visibility into pipeline health and donor engagement activity
Support leadership in tracking progress toward fundraising goals
Build reporting frameworks for decision-making
Track activity levels, pipeline movement, and engagement trends
Support data extraction for leadership and external reporting
Analyze fundraising performance and donor engagement patterns
Surface insights to improve portfolio management and pipeline progression
Identify opportunities to strengthen donor engagement strategies
Translate data into actionable recommendations for leadership
Focus on operational insights (not financial accounting/reporting)
Partner with Strategic Philanthropy and Community teams on workflow alignment
Identify opportunities to improve system processes
Recommend and implement system enhancements
Strengthen integration between fundraising strategy and CRM systems
Serve as primary Salesforce resource for Advancement staff
Provide training and guidance on system usage and best practices
Support onboarding and ongoing user enablement
Assist staff with reporting, dashboards, and data extraction
Promote consistent system usage and data integrity
Collaborate with CRM Architecture Lead and Governance Group
Partner with Advancement leadership and Finance teams
Ensure data/reporting structures meet organizational standards
Escalate technical or architectural issues appropriately
Support alignment between Advancement operations and enterprise systems