Manager, Admissions Performance and Insights
Compass Health Center•Chicago, IL
8h•$68,000 - $95,000
About The Position
Manager, Admissions Performance & Insights is a strategic leader responsible for overseeing all KPI driven operations within the business development and admissions function. This role ensures integrity, accuracy, and timely delivery of business development and admissions data, supports operational excellence, and drives continuous improvement through data-driven insights. The manager will manage reporting, quality assurance, staff performance insights, and process optimization, directly impacting the business development and admissions team’s effectiveness and the organization’s growth.
Requirements
- Bachelor’s degree in Human Services, Analytics, Data Science, Healthcare Informatics, or related field (Master’s preferred)
- 3+ years of experience in process improvement, data analysis, preferably in healthcare or admissions operations
- Advanced skills in data visualization tools (e.g., Power BI, SQL, and Excel)
- Strong communication, leadership, and team development skills
- Experience with performance management, coaching, and process improvement methodologies.
- Project management/process improvement skills
Nice To Haves
- Master's degree preferred
- 5+ years of experience (ideally with some operational exposure)
Responsibilities
- Strategic decision support
- Inform strategic planning
- Improve risk assessment
- Evaluate performance
- Operational efficiency
- Streamline processes
- Reduce operational costs
- Implement real-time dashboards
- Collaborate with cross-functional teams: identify and implement process enhancements.
- Customer and market insights
- Understand referent/customer behavior
- Enhance referent/customer experience
- Conduct market research
- Revenue and growth
- Identify new revenue streams
- Increase customer lifetime value
- Optimize strategies
- Support strategic partnerships
- Improve lead generation and conversion
- quarterly BD incentive payout calculations
- referral/admit attribution
- territory and rep dashboards
- performance tracking
- administering comp plan model
Benefits
- comprehensive medical/dental/vision plans
- 401k program with company matching
- generous PTO (including competitive parental leave after 1 year of employment)
- continuous training through CEU seminars and volunteering opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
