Manager, Accounts Receivable

isolved • Charlotte, NC

3d

About The Position

This role will lead the development of the Accounts Receivable (AR) function. The ideal candidate will have experience in growth-oriented companies ($500M) and demonstrate the ability to implement and maintain scalable AR processes, reinforce internal controls, and improve collections performance. This role will also build and lead a customer-facing AR support team and manage both U.S.-based and offshore teams. The position requires strategic thinking, hands-on leadership, and the ability to communicate effectively with senior leadership.

Requirements

• 3+ years of progressive experience in Accounts Receivable leadership roles within growth-oriented companies ($500M+) managing high volumes of receivables.
• Demonstrated success in building and scaling teams, including offshore management, and contributing on complex projects with minimal oversight.
• Proven ability to adapt to varying leadership styles and deliver results in fast-paced, high-growth environments.
• Proven success in building and scaling teams, including offshore management.
• Strong project management experience with ability to work independently and adapt to varying oversight levels.
• Hands-on approach with ability to communicate strategy at an executive level.
• Advanced MS Excel and proficiency with ERP systems (NetSuite preferred).
• Bachelor's degree in Accounting, Finance, or related field preferred; equivalent relevant experience will be accepted.

Nice To Haves

• Experience in SaaS or technology-driven industries.
• Background in AR transformation initiatives.
• Proficiency in automation tools and advanced reporting capabilities.

Responsibilities

• Prioritize the hiring, training, and development of staff to drive collections, operational efficiencies, and first-class support for our customers.
• Collaborate in strategy development then implement plans for AR operations aligned with company growth objectives.
• Oversee daily AR processes including collections, write-offs, cash applications, dispute resolution, and adjustments.
• Drive process automation and system enhancements to improve efficiency and strengthen internal controls.
• Monitor and analyze KPIs (e.g., DSO, aging, staff productivity collection effectiveness) and present actionable insights to leadership.
• Collaborate cross-functionally with Billing, Customer Support, Accounting, and IT to resolve systemic issues and optimize workflows.
• Ensure compliance with financial policies, regulatory requirements, and audit standards.
• Prepare and deliver executive-level reports and presentations on AR performance and strategic initiatives.
• Foster a culture of accountability, continuous improvement, and professional development within the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager